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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I ordered online and paid for a portable AC via the *******, **, Home Depot website on August 3, 2023 with delivery to be at my home on August 7. Received an "out for delivery" notice on August 7, then changed to August 8, ***** claiming wrong address. Not true. Delivery date changed to August 9, but not delivered, ***** claimed item's box damaged, but not the item, and set delivery date August 10. Item delivered on August 10 propped against post of my open gate 200 yards from my house. Item was irreparably damaged, and so r... read more
THIS IS NOT ABOUT MONTROSE HOME DEPOT, all they did was send their Window Rep out ... but OMG ... CAUTION!!! Do NOT!!!! Buy windows from Home Depot. I did 2 years ago. I am very patient, I waited for the screens that did not arrive, I was patient when the window FELL APART, I have been patiently trying to get help in the ** ******** area since early this year when the same (fixed) window FELL OUT OF IT's FRAME. Home Depot took my order June 2021, failed to meet the fitting date, so in the mountains I had to have them fitted ... read more
Business response:
Greetings ******************** Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I placed an order online on July 21st. The expected delivery date was Aug 5th. August 5th came and went and we are now at August 14th the S*COND due date they gave me over the phone that I should expect my product by. I have spoken with multiple people for over 5 hours of total phone time in the last 12 days. Nobody has helped and I was even hung up on by an associate from the .Com phone center. They tossed a ***** $75 gift card at me to shut me up a week ago, but that hardly touches what my time is worth and the stress invo... read more
Business response:
Greeting ***********************, <br style="box-sizing: border-box;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.<br style="box-sizing: border-box;"><br style="box-sizing: border-box;">We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.<br style="box-sizing: border-box;"><br style="box-sizing... read more
I placed an order on 8/7/23. Delivery was scheduled for 8/14/23. Per the confirmation email, I would get an email and a call the prior day with the 4-hour window for delivery. I did not receive an email or call. However when I did received a call it was at 7:24am on the day of delivery saying they was 10 minutes away. I was at work. They would not allow me the time to contact a person 18 or over to receive delivery and simply stated I would have to reschedule. I contacted customer ********************** who was even less hel... read more
Business response:
Greeting***********************, <br style="box-sizing: border-box;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.<br style="box-sizing: border-box;"><br style="box-sizing: border-box;">We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.<br style="box-sizing: border-box;"><br style="box-sizing:... read more
I bought the wrong stacking set for my washer and dryer at Home Depot in **********. I went back to the store to return the item and the lady working in returns at the last register was extremely rude and combating. I told the lady that I do not have my receipt and all I wanted to do was exchange this item for the correct one. She then told me that I needed a control number. I said I do not have a control number she said what do you mean. I then said to her that I pulled the item off of the shelf and purchased this item. She... read more
Business response:
Greeting***************************, <br style="box-sizing: border-box;">Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience.<br style="box-sizing: border-box;"><br style="box-sizing: border-box;">We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you.<br style="box-sizing: border-box;"><br style="box-siz... read more
No good product was installed incorrectly the worker @ the store was disrespectful. I contact them all last yr for complaints on my washing machine ******* trouble shoot the machince since last yr warrenty ran out in march and in February i complaint sevral times ******* trouble shot it told Me that the machinr was install improperly.
Business response:
<p>Greeting*************************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Home Depot is the mist uncaring lying POS.I ordered a 100 boxes to be delivered today August 11th 2023, and payed for it. They texted me and said they couldn't make the delivery. I immediately contacted customer **********************. I explained I needed those boxes because we were packing supplies to send to Maui to help with the devastating fires.******* called the store and explained the importance of getting those boxes there today.Well as of 7 pm ********** time, no boxes were delivered and now the supplies will have ... read more
Business response:
<p>Greeting*******************************,</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Went through Home Depot for laminate countertops and received abysmal service. The vendor assigned kept changing the completion date and then ghosted us when we reached out with questions. Home Depot still charged a very hefty non-refundable measurement fee of $250 and a restocking fee of $160 (despite the material still being out of state). When questioned with one of their service staff, she was hostile and difficult to speak with. Up until this point this store was our go to for all our home renovation needs but we have s... read more
Business response:
Greetings Ms.*******: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
If you're looking for speedy delivery, this ain't it! We ordered a shower kit online on July 25, 2023. It was supposed to be delivered by that Wednesday. It wasn't. Fast forward about 5 phone calls between my partner and me to try to get this resolved, and they offered to credit us a 15% discount because something happened with the "shippers" they use that was out of their hands. It was supposed to be delivered last Friday, and now today, we get an email from them saying it's been delivered. My partner is out of town and he ... read more
Business response:
Greetings Ms.******: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 8:00 p.m.
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