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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
having problem not been resolved with order /special order door was ordered wrong , store will not honor same price for door we thought we ordered and paid for want to charge me additional $653 after i paid extra $300 for door not instock , no where in store or signs show / display by price. this is false advertisement its very hard to got to hold anyone at this location spoke with manager was told today 9/15 will call you back never got call back , dont care about customer loyalty been doing business for last 20 years its v... read more
Business response:
Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Went to Home Depot on 64 ********* no one in plumbing went to flooring no one there went to lumber and no one there. Had a few items and at check out told them and they said one person was out collecting carts so we left for Lowes and got all my items there. Wont go back!
Business response:
<p>Greetings : Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer. </p><p></p>
After a recent online purchase, I received a survey request regarding delivery:I probably should have been concerned the second they pulled up in an Enterprise RENTAL TRUCK rather than a HOME DEPOT vehicle but didn't have time to worry about that after the ensuring argument regarding the parts for installation. I CLEARLY chose this appliance(over a preferred one) due to installation and parts being included: (Yes, please have it up and running for me. FREE Installation + Required Parts $0.00) When the crew brought it into my... read more
I bought a brand new $808 ******* dishwasher for my tenants apartment, which delivered on 8/26/2023. It appeared to be a perfect match, however the repair guy on 8/31/2023the soonest he could install this NEW dishwasherstated there would be some challenges. I ordered a new dishwasher with absolute assumed confidence that I would be able to return the NEW *******, but online customer care, the store and ********************** customer care all said that there is only a 48hr return window with no exceptions. I pleaded with the... read more
I purchased a set of Adirondack chairs for $108 in 3/2023. Apparently a passerby liked my chairs so much, they poached one from my porch. Once the flattery wore off & I decided to repurchase, I saw the price had more than doubled. Obviously its not HDs fault, and Id never do anything like demand a full refund for my remaining chair, but the *** for Hampton Bay couldve been a little more helpful/a little less dismissive. Also, a disclaimer that it was an intro or promo price wouldve been helpful.
Business response:
Greeting *********************** Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
I will never buy another appliance through Home Depot because of their affiliation with Asurion. I used to buy all my appliances from Home Depot because of their extended service warranty (which was excellent). Since ******* took over, servicing products has become a nightmare. It took them almost four months to repair my dishwasher last year. With the current repair, I've waited a month and spoken to multiple supervisors. I still have a broken dishwasher. I am currently filing a complaint with Home Depot about Asurion, whic... read more
Business response:
Greetings *******************************, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
CitiBank which host Home Depot credit card services, reduced my credit limit twice in past year. Didn't really matter much when they reduced it from 5g to 2g except I financed my new appliance elsewhere. However after 3 years of never missing or making a late payment they once again reduce my credit limit. This time from **** to 800. Which made my credit usage jump from 32 to 82%. I spent an hour and 3 transfers, to still not receive a real answer as to why this occurred. Each person from. Thw get go would tell me to dispute... read more
Business response:
Greeting ******************** Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
Purchased a $120 belt sander, ****** broke within 2 hrs of use, I took it back to get a replacement but had lost my receipt, I use only 1 card to pay for for my purchases. At returns employees were nice, but Home Depots return system denied the return due to lack of receipt, and their system could not link the purchase to my card thus implying I some how was attempting to return something I had not payed for, it was humiliating and unethical and flat out criminal. This happened to me before already with a much cheaper purcha... read more
Business response:
Greetings *********************, Thank you for taking the time to reach out to us and bringing this situation to our attention. experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.
We contacted Home Depot to get our back door replaced. We paid a required $40 measuring fee that is deducted from installation costs when the work is done. The company they contracted to do the measurement came out and did what they were hired to do with no issue. After the measurement appointment, Home Depot's millwork department was supposed to reach out to me within 3 to 5 business days to review pricing and schedule the work to be done, which they didn't do. I've been calling for 2 weeks and can't get anyone on the phone... read more
Business response:
<p>Greeting Ms.***********</p><p> Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please know that a Home Depot representative from our ************* team will be reaching out to you. Thank you for being a valued Home Depot Customer.</p>
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open at 8:00 a.m.
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