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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
2 months ago we decided to sell our home and upgrade to a new house. We were thrilled to run into the Home Depot to buy brand new appliances. When we purchased we felt happy other than the sales associate called the delivery crew "buttholes" that should have been our sign to RUN. It was definitely foreshadowing we should have paid more attention to. When the time to move came, we were at the title company excited to move in our new place until we received a call from the Home Depot's third party delivery line. It was a v... read more
Business response:
Greetings Ms. Peeters, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at Customer_Care@homedepot.com . A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
A Ridgid 6 gal compressor is regular advertiser at Home Depot in the Calgary area, but is never in stock. This week is again on the weekly flyer and still show not in stock. We did even ask at the store if we can order and they told us more than once that they don't have it. When we did complain with the customer service they had no answers, and when we did try to post a warning on the Home Depot website under the same page where the item is listed we were censored. This is false advertising and has been done repeatedly and ... read more
On line, www.HomeDepot.org requires all consumers to register to make any purchase. There is no "Guest Purchase" option. Spoke with the Corp Office only to confirm my experience. Reluctantly I called their 800 order telephone only to realize customer service has registered me over the phone without my permission. Home Depot will ask for your mailing address regardless if you plan to pick up at the store, asking why. The answer: "...oh, they took off the guest option, now we register for all orders...easy to bring you up agai... read more
Business response:
Greetings Sergio P******, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at****************************** A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
This is a review for Home Depot store in South Philly, zip code 19148. I could not get someone to help me for 30 minutes in the store. The associates seem to avoid customers who look like they have questions. They see you walking toward them and they walk away. I was in the store, standing next to the item I need to purchase for 30 minutes. What a waste of time.
Business response:
Greetings Ms. *****, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at ***************************** A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Their warranty/repair department is absolutely terrible. We had an EGO lawnmower with a 5 year warranty that had the self propelled go out on it. We called and followed their procedure to drop it off to have it fixed. From the moment we dropped it off everything started to go wrong: - the person we dropped it to was rude and seemed disappointed that we dropped a lawnmower that the self propelling quit working on. According to him the mower was still working and we had to explain him what was not working, he didn't even bothe... read more
Business response:
Greetings Ms. L********, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at *************************** . A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
I purchased a washing machine. Took three weeks to be delivered. Understand. But once they deliver it the guys won't get the hoses off. They are difficult. Well send a plumber free of charge.Ok. Well 3 days go by. I call back. Well its 24 - 48 BUSINESS hours. No one told me that. I lumber came. Hoses off but the washer wash too heavy for him to install on his own. Plus I paid for installation and haul away
Frustrated beyond belief with Home Depot and their delivery service, JWL. Ordered a 72" vanity with granite countertop on May 2. As I knew it would be too heavy for us to move, I paid the upgraded delivery fee to have it delivered to "room of choice" -- in this case the main upstairs bathroom. Mid-May we started receiving calls and texts that the delivery would be that day to our front porch. I called customer service to confirm "room of choice" delivery. No delivery. Next day, the calls and texts said it would be an inside ... read more
Worst website I've ever tried to navigate, I'll stick with ****'s and Menards
Business response:
Greetings Ms.******* Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at ***************************** A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
There won't be enough characters to all me to describe our completely unacceptable experience with getting a new floor. It started with a move of our install date twice; then at install time the installer was not given the appropriate materials at every stage. At first he didn't have enough screws for the baseboard, then later not enough baseboard, then not enough mortar, then not enough tile. At each point he had to stop project, go to HD and wait to get approval. At one point in order to keep the project going we ended up ... read more
Business response:
Greetings Ms. *******, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at *************************** . A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open at 6:00 a.m.
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