This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Buyers beware!!! When you purchase a countertop from Home Depot, understand that they subcontract to a third party. The third party becomes their representative. This means that, if you have any problem with the product, Home Depot will not back you up. Let me explain. I recently purchased a quartzite countertop from Home Depot. Their third party in Salt Lake City is Accent Countertops. The installers broke the countertop at the level of the sink. The break is irreparable because it is full thickness. I was concerned about t... read more
Business response:
Greetings **** ******* Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Home Depot customer services are poor. My floor was damaged 05.05.21 during a delivery and Home Depot could care less. Do Not Reccomend using them.
Business response:
Greetings ********* ******* Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer
I ordered a dishwasher from Home Depot. It was installed today. They got here early which was nice. They were done with the installation in about 30 minutes and left. I went to wash my hands and have no hot water in my sink. When you turn on the hot nothing comes out. I texted the guys right away and said please come back and fix this and they TEXTED ME HOW TO FIX IT MYSELF!! I did try what they told me to do and it did not work, still no hot water. I never heard from them again. I called customer service and was told that i... read more
Business response:
Greetings Ms. *****: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer
I ordered a edger attachment for my ryobi Weed Wacker . I received an email stating it was delivered but I never received it. I called customer service and they told me I had to dispute the charge with my bank. I just want my money back or the product that I ordered. I will never oder online from home depot again.
We ordered a LG oven and microwave April 28th. . They were supposed to be delivered on June 1st. LG canceled the delivery. The 2nd delivery date was June 10th between 7am-11am it never came. The 3rd delivery date was today June 29th between 1-5 pm it also came. I have no idea how you can tell people it's on a truck and will be delivered but never shows up. This has been pain in full since June 3rd. I will be going in the morning to get our money back. Horrible customer service and delivery
Business response:
Greetings **** ********* Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer
Do not ever by flooring from home depot. 3 times in my life in 2 homes they could not get there stuff together. Its better to go to a name brand flooring store. And they just dont seem to care if they did you wrong or not. The 1st time they screwed me over was in my old house they refunded me money back say they can do things and when the installer comes changes to no. 2nd and 3rd time is in our new home they lost over 15,000.00 because there people have no clue
Business response:
Greetings *** ******* Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer
Best Customer Service Ever We were at the Home Depot - Copans in Pompano Beach on Saturday June 26th looking for a ceiling fan. I saw one that suited us the best, but the gal in the lighting department told us they didn't have it in stock. However it showed Deerfield Beach had two and we should got to customer service to double check. Once at the customer service desk we were helped by Jerome, he was kind and made us feel valuable. Jerome called many stores and when he got hung up he called again, although Deerfield claime... read more
Store did not update online supply levels. Because of this, I bought two fans online during the record heat weekend 06/26/2021. When I get to the store, I am told that it was their mistake. I spoke with a manager and he assured me that I would get a refund for my order by Monday, 06/28/2021. Unfortunately, they did not have any fans at that location, so he gave me info for another home depot close by that did have fans, although a cheaper kind. Monday rolls around, and I see the money refunded; however, I also see another de... read more
Business response:
Greetings Mr. ********: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer
DO NOT order from them online! Do not expect delivery on time or even near expected delivery date! ZERO STAR REVIEW Such a bad business practice to blatantly lie about "expected" delivery dates on products just to make the sale. After checking status of delivery, the item was stuck on confirmed (the status bar didn't even move), way after latest expected delivery date; leaving me to believe they are sold out, it was lost somewhere in their warehouse or extremely understaffed. They haven't reached out to me with any updates a... read more
Business response:
Greetings ****** ***** Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is open now. It will close at 11:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com