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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
-5 stars for the Home Depot on Carpenter Rd in Modesto, CA. Apparently all of them are horrible according to the reviews. I ordered an item online 2 weeks ago and it was supposed to arrive at this store last week, then it changed to Monday. It's Thursday now. I called them every day, several times a day but they do NOT answer the phone there. Finally, I got a hold of somebody via text message (yes, that's how they do it) and I thought we were getting somewhere. She was on hold w/ the store and said she'd text me back after s... read more
Business response:
Greetings Ms. ****, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at *************************** . A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Your sign pertaining to carpet sales outside your Frederick, MD location is fraudulent. Specifically, it says free installation for purchases over $700, provided the cost per square foot was more than $1. I went in and tried to get the deal, only to be informed that it only applied to certain types, despite no such qualification on the sign. Second, I purchased a washer with installation, only to be informed of a restriction that it couldn't be installed until 3 days after delivery. Why was I not informed at the time of purc... read more
Business response:
Greetings Mr. *******, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at *************************** . A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
So I purchased 2 boxes of Hampton Bay string lights for our outdoor patio. Loved them until 2 months in and the light bulbs went out. I contacted home depot customer service and the first time I was given a number to find a light bulb because home depot doesnt carry it. I contact the number and they never returned my call. I understand that isnt Home depots fault, but the fact that I have to go and contact someone to replace a bulb that I purchased in store is a little frustrating. I got my 2 replacement bulbs, to find 3 mor... read more
Business response:
Greetings *************: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer
Ordered a $3,500 GE refrigerator on 6/6, had several delivery confirmations for 6/22 between 2:30 PM and 6:30 PM, the refrigerator never arrived, no one ever called, no communication whatsoever. After battling Home Depots maze of automated customer service phone numbers and selections for an hour, I was able to make contact with a Home Depot customer service rep. The rep contacted the delivery company, who had no notes or information on why the refrigerator was not delivered, nothing. The best they would do is reschedule my ... read more
Business response:
Greetings Mr. C********, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at *************************** . A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Window inoperative since October 2020 despite my constant communication. Supposedly waiting for a part. It is now 6/2021.
Business response:
Greetings Ms. *******, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at**************************** . A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
I ordered 32 boxes of flooring on June 13, 2021. I received a notice via text that it would be delivered on June 17. I waited at home, and it didn't arrive. Then the delivery date was changed to June 18. Again I waited at home, and again it didn't arrive. On the afternoon of June 18th I called Estes, the delivery company, and when I asked the representative if it would be delivered on Monday the 21st or Tuesday the 22nd, he said "maybe", and chuckled. It didn't arrive. The Home Depot orders page now says expected delivery is... read more
Business response:
Greetings Ms. ******, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at *************************** . A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
I have experienced the worst transaction imaginable at your Memphis Tn Stage Rd store. This stove was ordered on May 14 with a delivery date of June 17. We took time off from work and waited all day. Many phone calls to this store assured me the stove would be delivered. It was not. I even went to the store to determine the problem and was assured the stove was still up for delivery. No, it was not. I went to the store the next day, and talked to Marguerrete G*****, manager, who apologized for the aggravation and assured m... read more
Business response:
Greetings Ms. ********, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at ************************* A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
I ordered a weed wacker from Home Depot from their online service. No one said that they would call me prior to delivery so I did not have my cell phone on at work. I guess they called and of course I missed it. Instead of emailing me or any other way of contacting me, they sent my item back and said I would get a refund. This was on May 27th, 2021. Today is June 23rd, 2021 and I still have not received my refund $504.00 - they have the worst customer service I have ever seen. I have tried numerous times to find out the stat... read more
Business response:
Greetings Ms. ******, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at ***************************** A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Waited three times for delivery team to come and install dishwasher and microwave. Never showed. Cancelled over a week ago and still trying to get my money refunded. Incredibly frustrating to deal with this company in every way. I will never shop here again.
Business response:
Greetings Ms. ******, Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot or email us at ***************************** A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open at 6:00 a.m.
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