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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
So I went to home depot to find item ******* which is a blue round electrical box that is $2.98 each and they told me this item is "out of stock" and they have some over 100 miles away but they cant even be ordered to their store. So apparently I cant get this item at my local home depot no matter how bad I need it. Funny thing is that Amazon has them for almost $13 each. I think this is really bad business, trying to drive the price up on these products...Im really disappointed and Home Depot should be ashamed...
I have been trying since mid July to get a response from Home Depot. I have been escalating the issue with no response. Below is a copy of what has been sent. Re: [ Ticket: removed for this review ] ON DS item verification Bev C****** Tue 2021-07-27 12:39 PM I am truly shocked at the lack of customer service at various levels in your organization. I ordered 6 panels of lattice last week. I received 6 panels but 5 of them were the wrong pattern. I of course had a contractor lined up to install them. I was given a short... read more
Business response:
Greetings Ms. C******: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Absolutely the worst situation ever dealt with. We ordered three sets of blinds for the main floor of our home we purchased last year. And after ONE yMONTH, they started to bow from the heat. After fighting for a replacement I finally got to a Home Depot resolution team Ryan who treated me great after being yelled at and told I was wrong and sassed to from their regular customer service. He got me connected to their blind specialist company and I spoke with Kathy. She got it all approved and sent. But here's the thing; our o... read more
Business response:
Greetings Ms. D********: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Appliance was supposed to be delivered between 8 am & noon & its 345. Called & they can't update me on where my washer is. Had to go to work. Still waiting to hear back. Never gonna buy from Home Depot again. Almost 4 hours late & can't get ahold of the driver. Ridiculous.
Business response:
Greetings Ms V*********: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Refrigerator delivered broken, had to get the manufacturer to reissue one, it was not redelivered. No explanation, was advised I would have to wait even more weeks for the product. Had to fight to get my money back. Poor customer service!
Business response:
Greetings Mr. S*******: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Would lower rating if I could.First Rude people in Dearborn Michigan Store.Second,Inventory data that employees at 3 different stores they sent me to,did not match.The stores look like garbage and Management at Dearborn store,hung up on me.Corporate doesn't have a way to complain,to protect Corporate crooks as far as I am now concerned.They don't care anything about customer service,just making more money
Business response:
Greetings Mr. K*********: Thank you for taking the time to reach out to us and bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot and a representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
If I can give a 0 I would. purchased laundry pair that was in stock at the store on August 7th. Yet to receive my machines or at least get a phone call with any news or explanation. They scheduled my delivery 3 times so far and never delivered or called. Almost impossible to contact anyone and when you do they just simply don't care. Never in my life have I had such a poor service. From anyone, ever! Just bewildered.
Business response:
Greetings Ns. K******, Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
HORRIBLE APPLIANCE POLICIES EVEN WITH EXTENDED WARRANTY! Spent nearly $2000 on GE Washer & Dryer - sounds like it's going to go through the wall. Home Depot response: "So Sorry. It's been over 48 hours so we will only send service out". This is the 2nd SAME WASHER sent. Is the 3rd one supposed to be the charm? Lady Lake, FL: JD, Manager, Joan (who is as worthless and effective as the machine) and Chanel (customer service corporate) who repeated the same thing: "too bad, so sad" then transferred me to a system to make a GE ap... read more
I hope I never have to order from Hope Depot again!!!!! It was easy to order appliances and give them my money, after that, forget it!!! It took forever to get 7 appliances delivered. Five were supposed to installed. Only the washer was installed. The installers found every reason not to install the other items including the aluminum on the back of the dryer didn't match theirs and so they couldn't not install the dryer. They suggested we get an electrician and plumber for the refrigerator and dishwasher which they refused t... read more
Business response:
Greetings Ms. D******, Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open at 6:00 a.m.
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