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The Home Depot
- Home Improvements
- Atlanta, GA
About this business
The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!!
Location details
2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I ordered a Convenience Concepts Graystone 59 in. Gray and Black Particle Board TV Stand with 1 Drawer Fits TVs Up to 65 in. with Cable Management. The delivery of getting this item was terrible.. Fedex said it was delivered hours before it actually was so I had to keep checking all over the place for the item and keep calling Fedex and Home depot trying to find it. Gave up on searching and waiting for the delivery and went out. When I came back home there was a note left on my door that I had a large heaving box on the 10th... read more
Business response:
Greetings Mr. D***, Thank you for taking the time to reach out to us and for bringing this situation to our att***ion. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A repres***ative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
homedepot credit department is thief and on top of it they rude , I have been on the hold for 45 minute and they dont like to help ,never do business with homedepot. I paid the balance and closed this account . I am going to complain District attorney about home depot credit department shady business
Business response:
Greetings B*******, Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
I ordered online and thought was ordering from your Butler, PA store. However it kicked me to your Cranberry Twp, PA store. The following are price differences from local stores near my house after doing some research: Cranberry Twp, PA 16066 64.34 Chippewa, PA 15010 55.34 Butler, PA 16001 55.34 Boardman, OH 44512 49.63 Austintown, OH 44515 49.63 After stopping at the Butler, PA store to see about refund was told they do not price match their own stores. This was also told after the girl at customer service asked for manager... read more
Business response:
Greetings Ms. W****, Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Beware if you are considering renting a Penske truck and trailer from this location. We had a five-day, cross-country move from Lincolnshire to San Diego and when we called Penske direct, they were wonderful and easy to work with. When we arrived at this Home Depot location to check into the details, the understaffed tool/rental area was quite the opposite. We were met with frustration and the sense that we were an inconvenience from the first greeting. We were able to confirm what we needed in advance and on the day for... read more
Business response:
Greetings Mrs. L********, Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
The customer service experience at Home Depot Madison Heights has been terrible. We ordered doors in March to be installed by their contractors. After months of waiting, they arrived today to install them. The front door has cracked glass, a missing shock to the screen door, and a dent on the storm door. I tried to call to discuss this, but was hung up on by a manager named K***. They have offered no remedy to fix this situation. Do not go to Home Depot for projects if you need assistance. You will get no help!
Business response:
Greetings Ms. J******, Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
I will never be purchasing anything from Home Depot again. We ordered a brand new oven, it was installed...a week later when I tried to boil a pot of water, after waiting over a half hour the water was only simmering. Contacted Home Depot, the lady said it's no problem but the department was closed and we would have to call the next day to set up an exchange. Called the next day and they said there is a 48 hour return period in which to report damage. WHAT?! 2 days?! This is unacceptable, especially when the person we ordere... read more
Business response:
Greetings Ms. R****, Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
We had $7000 worth of engineered hardwood flooring installed by Home Depot's "pro installers". It was installed improperly and the ends of the boards are all coming up, 1 year and 4 months after installation. Home Depot refuses to warranty the installers work beyond 1 year. Now we are stuck with a wood floor that has become so uneven that we trip over the curled up ends of the boards and we are on our own. We will NEVER pay for Home Depot's "Pros" to install anything again!
Business response:
Greetings Ms. E****, Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
I'm writing this on behalf of my 87 yr old mom who (back in early July) purchased a "stackable" washer and dryer from HD when her washing machine quit. Because she lives in a condo and only has a small laundry closet, she has to have exact dimensions for a stackable set. First of all, she purchased an LG set (to my horror; LG is the worst company to deal with and are not reliable). When they arrived (2 pcs), the (3rd party delivery, which is another issue) they set them up, plugged in, lights went on and the guy says, oh goo... read more
I RESERVED A MOVING TRUCK ON SEPTEMBER 7TH, THREE WEEKS BEFORE I NEEDED IT. I NEEDED THE TRUCK FOR SEPTEMBER 24TH. I ARRANGED FOR COWORKERS AND FRIENDS TO HELP MOVE MY STUFF SINCE I COULD NOT DO IT MYSELF. I WENT TO HOME DEPOT TO GET THE TRUCK AT THE SCHEDULED TIME AND IT WASN'T THERE. THEY HAD GIVEN IT TO SOMEONE ELSE AND THEY SENT ME A CANCELLATION EMAIL THE SAME DAY. THIS IS A HORRIBLE SYSTEM AND I CANNOT BELIEVE THEY HAVE A SYSTEM LIKE THIS IN PLACE. I HAD TO GO TO ANOTHER RENTAL COMPANY AND RESERVE A TRUCK FOR THE NEXT ... read more
Business response:
Greetings Mr. L*****, Thank you for taking the time to reach out to us and for bringing this situation to our attention. We are very sorry to hear about your experience. We would like an opportunity to review your concerns and discuss this matter with you. Please call us at 1-800-Home Depot. A representative from our Customer Care team would be happy to assist you. Thank you for being a valued Home Depot Customer.
Frequently asked questions about The Home Depot
How is The Home Depot rated?
The Home Depot has a 1.1 star rating with 3,592 reviews.
When is The Home Depot open?
The Home Depot is closed now. It will open at 6:00 a.m.
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