The Home Depot

RICHARD P 

on BBB

3 years ago

If I could give zero stars I would. This establishment in general is a disgrace. Nothing but rude unhelpful people. Store is dirty/cluttered. They are a bunch of Crooks. Their appliances are never in working order when purchased and they charge you for protection plan/warranty then claim it was never purchased. You call or contact the customer care, ********************** headquarters and Nothing but lies, headaches and make you wastes hours of your time trying to solve the issues. Will not do business with them again. 

Tommy C 

on BBB

3 years ago

Does update the web site how many in stock. you go to get it they try to upgrade you. 

Leslie M 

on BBB

3 years ago

The Worst Customer ********************** EVER!!!!!!! No One In This Seriously *********** ***************** Is Available To Answer Or Resolve An Issue. You Are Placed On INFINATE Hold, And Tossed Around To Operators Who Are Imitating Managers And Absolutely No One Solves The Problem! Nor Do They Care! I Could Go On To List How A Damaged Item Was Left In My Driveway, Along With A Note From The Driver Stating **************** Was Damaged And I Should Call The Store For A Replacement! Let That Sink In! Damaged But Left It Anyw... read more

Carl L 

on BBB

3 years ago

Absolutely the worst. We had the same issues 50 years ago and it has not changed. They make it almost impossible to to talk to anybody and when you do you are the one at fault. Their online system ***** and when you try to talk to them they treat you like scum. Then when you tell them their system doesnt work and you want to pay off your balance in full they threaten you if you close your account you can never get a credit card with them again. Are you kidding me they think Im an idiot I dont need them they need me. Go Amazo... read more

Charles L 

on BBB

3 years ago

I go in to home depot IN ************. and I buy the weed killer SPECTRACIIDE" .It says that it kills 200+ weeds and up to 5 months of control. I have been putting it down since last year. Last year 2021 I used the liquid spray product that youjust connect to your hose. So it should have been already measured you just hook it up and spray. It didnt do c*** I now 2022 buy 6 bags of the granulated type SPECTRACIDE WEED STOP FOR LAWNS PLUS CRABGRASS PREVENTER THAT KILLS 200 + WEEDS WITH UP TO 5 MONTHS OF CONTROL. IT DOESNT KILL... read more

James C 

on BBB

3 years ago

I went to the Home Depot in ********. Throughout the years, the service at this location has declined. Today was the final straw. I went to the self-checkout lane. An associate came up and started counting boxes I was purchasing---I was literally scanning them as she was counting. I made a comment that Home Depot is becoming like Wal-Mart in that they cant trust their customers. When I finished checking out, the associate asked if I paid for the boxes. I told her that I had and she wanted to see my receipt. If you are going ... read more

Michelle F 

on BBB

3 years ago

Home Depot is a complete nightmare to deal with. Never again will I shop at any HD or purchase any big products. The cooling system in our fridge shut down right after purchasing it, its been two years and I still have the ************ refrigerator sitting in my kitchen because they kept canceling all the appointments every time we would have one set up..Also I was dealing with a rude lady named ******** that was abusive everyone time we spoke or argued I should say. This lady would close my claims down every time I opened o... read more

Gloria V 

on BBB

3 years ago

I'd like to give BIG THANKS to ********************* and ***** ( ****** ** ) for the extraordinary service they provide, they go far and beyond in doing not only what they are supposed to do, but in doing it with passion to leave the customers with the best experience ever!Keep the excellent job up!****** 

jacqueline Lara P 

on BBB

3 years ago

Home Depot located in ******************************************************* 60707Yesterday April 21 at 9:30 PM I went to Home Depot and rented a Machine 9 Deck& Floor for 1 day I left a deposit for $ 150 dollars, and after my Job today around 5:00PM I decide to star my project, unfortunatelly this machine was having a lot issues with the sand did not sand the floor very well and was putting the dust not in the collector bag , inmediatelly I called the customer ******************** and I spoke with ********** who told me br... read more