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The Home Depot

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About this business

The Cumberland Home Depot is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Atlanta, GA residents. Let us help with your project today!! 

Location details

2450 Cumberland Parkway Southeast, Atlanta, GA, 30339, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 11:00 p.m.
Tue6:00 a.m. to 11:00 p.m.
Wed6:00 a.m. to 11:00 p.m.
Thu6:00 a.m. to 11:00 p.m.
Fri6:00 a.m. to 11:00 p.m.
Sat6:00 a.m. to 11:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
1.13,592 reviews
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Linda M's profile image
Linda M 
3 years ago

Beware of Home Depot!!! They have become abusive to their customers. I have been a loyal customer since 2006 with a HD ********************** card and since the ****s as a cash customer. HD just decreased my ********************** limit without any notice whatsoever due to inactivity. Yes, inactivity COVID took care of most activity for me and for much of our country. Lockdowns and restrictions prevented a lot of activity from happening. Especially for people who lost their income during that time. Our government allowed ten... read more

Charlotte B's profile image
Charlotte B 
3 years ago

I had scheduled for my appliances to be delivered Saturday 05/07/2022. At the last minute my phone rings an Automated voice tells me my appliances won't come until 05/13/2022 and no specific time. When I make a call they tell me someone already setup time and there's nothing else to be done. My schedule has already been altered and this is Mother's Day weekend. I'm still waiting to confirm a time, today is the 12th. They need to train customer ********************** better. Sad / and Aggregated. 

dan r's profile image
dan r 
3 years ago

I received the wrong parts multiple times using online ordering. I've wasted a lot of time and gas running back for returns. I have clients complaining and I lost a job because the wrong door was delivered after waiting 2 weeks. The last order I received was damaged and put back in the box. I couldn't complete the job. I'm now practically working for free on this job and cannot collect payment. I'm close to boycott and I've spent thousands of dollars there. 

Phyllis L's profile image
Phyllis L 
3 years ago

I had Home Depot resurface my cabinets and counter top in the kitchen.While doing the work, one of their men actually broke into my oven and stole the copper coils in the cooktop. They also tried breaking into the back of the oven. I was told the cabinets would not react to the heat from cleaning the oven. THEY LIED!!!! I filed a police report, wrote to the owner, CEO and President of Home Depot and got no response. The Sherrif told me they sell the coils for drugs. Home Depot does not "vet" their subcontractors. Since they ... read more

Jaime H's profile image
Jaime H 
3 years ago

I purchased a Hampton Bay fire-pit Saturday, May 7th from the El Cerrito store as I was expecting family the following day for mother's day. When I went to set it up I noticed it was evident it had been used (that's not the kicker). I go to return it to the Hercules store as it's closer to my house and the return rep there tells me that he found the transaction with the store credit slip/card I used to pay (misplaced my original receipt) but had to return it to El Cerrito since I purchased it there which I thought was unfort... read more

Heather D's profile image
Heather D 
3 years ago

I placed an order for a floor measure. Home Depot called me back and gave me pricing. I paid over the phone and was told that my flooring would be delivered within a week. It has now been 4+ weeks and my install is scheduled in a couple of days, I spent weeks trying to find out where my flooring is, only get hung up on repeatedly, or told "dont worry, it will come" It was finally scheduled for today and I was told "sorry, we didn't get it loaded in time so now we cant get it to you untill after your install is scheduled" I w... read more

Heather W's profile image
Heather W 
3 years ago

I would leave ZERO stars if I could. Home Depot Online is an absolute JOKE. I ordered online and had a bathtub delivered. The tub was defective. I began a refund and was never contacted by Non Stop Delivery(NSD) to pick it up. I contacted Home Depot via telephone 5 times- hung up on twice. I contacted them via text message twice. I was constantly lied to by their customer ********************** reps. *** Im in an ongoing, and apparently useless email chain with customer **********************. They refuse to process my $800+... read more

Dina W's profile image
Dina W 
3 years ago

I am currently standing in your store getting the worst service ever. Long story shorter, I was double charged for a washer and dryer because your computer system wouldn't allow the associate to just add a take away, he had to cancel the order and redo it. So my card, my bank card was double charged. Not my credit card, but my bank. So even though I was assured the 1st charge wouldn't run it did. I noticed the charge and called immediately and was on the phone to customer ********************** at 7am. She told me I had to p... read more

Gayton C's profile image
Gayton C 
3 years ago

About the worst customer experience ever! Took my Ridgid tool in for service on 8 April 2022 because it is under a "Lifetime Service Warranty". It was sent to their repair facility, repaired and sent back via **** who according to their records was delivered on 21 April 2022. I have been checking with the store, customer **********************, and finally the repair department today 11 May 2022 who provide me all the info. I approached the store and spoke with the asst. ******** who blamed **** I immediately contacted Home ... read more

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 1.1 star rating with 3,592 reviews. 

When is The Home Depot open?

The Home Depot is open now. It will close at 11:00 p.m.  

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