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Sheraton at the Falls

4.1

About this business

With comfortable rooms and suites, our full-featured hotel is connected to the Seneca Niagara Resort & Casino, and just steps away from Niagara Falls, The Conference & Event Center Niagara Falls and the Canadian border. 

Location details

300 3rd St, Niagara Falls, NY, 14303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.15,100 reviews
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Sarah Louise's profile image
Sarah Louise 
7 years ago

Very family friendly place. The room was clean the staff was great. The pool was large and my kids loved it. The 2 restaurants on site were great dinning options and the staff at rainforest was awesome. We were even close enough to walk to the falls and local attractions. We will def be returning. 

Paul Blight's profile image
Paul Blight 
7 years ago

Awesome staff fun place and walking distance to the falls very fun time for our anniversary weekend thanks 

Jillian Euscher's profile image
Jillian Euscher 
7 years ago

the room was not what was advertised,the staff rude and unprofessional the pool was warm n clean though and there were 2 nice size hottubs 

Lisa Chow Trinh's profile image
Lisa Chow Trinh 
7 years ago

Update: So apparently the person I spoke with at check out was the manager who did nothing to rectify my experience. Sent an email to the GM and never even received a courtesy response. Spent $150 USD for a disgusting room that I didn’t even dare bathe my toddler in. Wish I did my homework before booking at Sheraton at the Falls. There are hundreds of poor reviews about this hotel. “The rooms were disgusting and after calling guest services/front desk nothing was done about it. I brought it up again at check out time and the... read more

Timothy Good's profile image
Timothy Good 
7 years ago

Wonderful. Comfy room, microwave and fridge included. Friendly staff. Great 'Reef' pool/fitness area. 2 Restaurants: TGI Fridays And Rainforest Cafe. We loved it. 

Dawn Farinha's profile image
Dawn Farinha 
7 years ago

The staff is very friendly and extremely helpful. Our room was very spacious and immaculately clean. The pool is amazing and the location is amazing as well. It's walking distance to the Falls and casino. 

Shannon Marie's profile image
Shannon Marie 
7 years ago

Simone & Anna at the front desk were absolutely amazing, I've stayed at 5 star resorts & didn't receive service as wonderful as they provided. Delphine or Delphina ( I'm not sure the spelling of her name but she was an SPG attendant) also went above and beyond to make our stay great! Based one just those 3 staff members alone, I would 100% without a doubt come back as well as recommend this hotel. ����� Service from Simone, Delphina & Anna. Thank you ladies for everything. 

Lisa Hahn's profile image
Lisa Hahn 
7 years ago

Had a great time! Staff were fabulous. Super clan hotel. 5+ Stars. 

Crystal Styres's profile image
Crystal Styres 
7 years ago

I loved our visit on New Year's Eve. Everything was indoors or within walking distance. Perfect for a family getaway with lil ones � 

Frequently asked questions about Sheraton at the Falls

How is Sheraton at the Falls rated?

Sheraton at the Falls has a 4.1 star rating with 5,100 reviews. 

When is Sheraton at the Falls open?

Sheraton at the Falls is closed now. It will open at 9:00 a.m. 

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