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Sheraton at the Falls

4.1

About this business

With comfortable rooms and suites, our full-featured hotel is connected to the Seneca Niagara Resort & Casino, and just steps away from Niagara Falls, The Conference & Event Center Niagara Falls and the Canadian border. 

Location details

300 3rd St, Niagara Falls, NY, 14303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.15,110 reviews
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Sylvia Austria's profile image
Sylvia Austria 
7 years ago

I had a good experience at the hotel, nice food, great front desk and friendly housekeeping staff. 

Sue Kostolich's profile image
Sue Kostolich 
7 years ago

First time here. Very nice hotel! Clean room, pool, hot tubs, restaurants.The staff went above and beyond! We couldn't be happier 

Tiffany-Joy Harless Szychowicz's profile image
Tiffany-Joy Harless Szychowicz 
7 years ago

We had a wonderful stay for our 10th anniversary. After mentioning why we were visiting, the concierge had cheesecake, wine on ice, and glasses waiting for us with a note. The staff were ridiculously helpful and aimed to please. We will absolutely come stay again. 

TC Azi Lyon's profile image
TC Azi Lyon 
7 years ago

Nice and clean. The bed was real comfortable. We will be staying there again next year. 

Kitty Meyers's profile image
Kitty Meyers 
7 years ago

Let me start by saying we found the staff nice and the concierge very helpful. Susan was very sweet and after giving us great tips and directions she asked our names and we mentioned were there celebrating our wedding anniversary. When we got back to our room that night we had a bottle of champagne and chocolate covered strawberries waiting for us! A lovely surprise! But, I admit I didn't like it when I realized someone had come in our room to place it there! We had opted for no housekeeping since we only stayed 2 days and r... read more

Cathy Smith's profile image
Cathy Smith 
7 years ago

View totally amazing food nothing to write home about just a normal buffet nothing spectacular staff seemed nice 

Vannatta Williams's profile image
Vannatta Williams 
7 years ago

Nice hotel other than some one taking my umbrella 🌂 and not saying I left something in a room that I switched out of it's was a great stay over all . Just keep an eye out on that buffet in TGIF people do funny things when your not looking but the staff was right on top of it! Thanks Sheraton! 

Retza Bello's profile image
Retza Bello 
7 years ago

We book for our honey moon and service it's great really clean, costumer service is amazing and the location it's great 5 mins walk to the falls and just across the street it's the casino and buffet !! 

Betty Black's profile image
Betty Black 
7 years ago

I was over charged for my room... Security fee not returned ... Some Hindu lady, was fully bathing in a bathroom in the lobby The tour they offered in the lobby fully double charged me, 600 for a tour!!! And then act as if I should be grateful for the refund of basically stolen monies 

Frequently asked questions about Sheraton at the Falls

How is Sheraton at the Falls rated?

Sheraton at the Falls has a 4.1 star rating with 5,110 reviews. 

When is Sheraton at the Falls open?

Sheraton at the Falls is closed now. It will open tomorrow at 9:00 a.m. 

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