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Sheraton at the Falls

4.1

About this business

With comfortable rooms and suites, our full-featured hotel is connected to the Seneca Niagara Resort & Casino, and just steps away from Niagara Falls, The Conference & Event Center Niagara Falls and the Canadian border. 

Location details

300 3rd St, Niagara Falls, NY, 14303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.15,100 reviews
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Bridgit Sceifers Burns's profile image
Bridgit Sceifers Burns 
6 years ago

The staff was great. The pool was my sons favorite part of the trip. The fitness center was nice and the restaurants on site a plus. I would recommend this hotel to anyone. 

Marichu Dato's profile image
Marichu Dato 
6 years ago

Very bad customer service from front desk staff. So disappointed I think they should be trained on how to properly deal with clients questions. 

Ridhima Mahajan Guha's profile image
Ridhima Mahajan Guha 
6 years ago

Excellent services. Will recommend this hotel👍🙃🙃 

Brianna Angel's profile image
Brianna Angel 
6 years ago

Great place to stay, restaurants inside are pricey, but 15 minutes outside of the area there's plenty of restaurants. The falls are in good walking blocks. Can't wait to come back!! 

Jodi L. Mitchell's profile image
Jodi L. Mitchell 
6 years ago

My family and I who are 5 people all together won a 2 night stay package and it was one of the best times we have had. The hotel and restaurants staff are all very friendly and accommodating. This is our second time here and would be glad to come back! 

Kishore Bhandari's profile image
Kishore Bhandari 
6 years ago

Best stay at hotel rooms are very good. Housekeeping is awesome, service at desk by Andrew was amazing and very good. I forgot the girl name who was at spg she is also very efficient at her work. Breakfast at TGIF is good there services are very good. Keep it up guys. I really suggest everyone to visit this hotel nice and just next to the falls. 

Sherri Head's profile image
Sherri Head 
6 years ago

We have stayed there twice & had a fabulous experience both times! The staff is super friendly, the rooms are beautiful, beds are comfy & the pool area is awesome! Love the hot tubs!!! We will definitely stay there any time we are in the area! 

Mike Lewis's profile image
Mike Lewis 
6 years ago

This place is a scam! The hotel puts your info at risk. They are rude unless you are a paying patron of the hotel being a guest in their starbucks is not considered a customer. By sheraton hotels or starbucks. DO NOT enter in any promotions or giveaways they do not secure your info...The hydro spa getaway was a marketing scam to collect info and not protect it. You scam tourists everyday...u got me! 

Cj Fancella's profile image
Cj Fancella 
6 years ago

Staff was wonderful. They delivered cheesecake and wine for my birthday! Very clean and nice. They let us check in early and free parking! Restaraunts on site was a big A+! 

Frequently asked questions about Sheraton at the Falls

How is Sheraton at the Falls rated?

Sheraton at the Falls has a 4.1 star rating with 5,100 reviews. 

When is Sheraton at the Falls open?

Sheraton at the Falls is closed now. It will open at 9:00 a.m. 

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