This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Remitly
About this business
Location details
00008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So i sign up for remitly hoping to have their promo w/c is the 40$ gift card, so i did, i sent money in the Philippines, but when my brother trried to get the money, they said they don't have record, so i checked the status and it says there it was ready for pick up, my brother went back to the bank and still no record, so much hassle, and one more thing is, i wont be able to have the gift card because they said somebody in the house (same address) signed up already.. What if theres 3 or more family that lives in the same ho... read more
Business response:
Hi Katrina, We are sorry you weren't eligible for a gift card. We only allow one per household because we have found that otherwise people take advantage of it by creating a new account every time they want to send money. We hope you understand. If you have any other questions, please email us at service@remitly.com. Have a great day! Team Remitly
I have some friends having trouble with their account got hacked and stranger used their account to send money using their account. Very scary im glad it did not happen to me I need to close my account.
Business response:
Hi Michelle, Remitly takes our customers' account security extremely seriously; we have very intelligent fraud systems in place to prevent hacking from happening. Our customers will never be held liable if someone uses their account for fraud and Remitly will happily refund them. Please rest assured that your information is in good hands. We'd love to chat with you about our fraud protection processes, so if you have any questions about it, please email us at service@remitly.com. We hope to hear from you soon! Team Remitly
Just wondering if our accounts still safe, coz I know someone that her account just being hacked.
Business response:
Hi Jacy, The security of our customers' accounts is our top priority. Please rest assured that your information is in good hands. If you have any questions about how we protect your information, pelase contact us at service@remitly.com. We'll be happy to help! Enjoy the rest of your weekend! Team Remitly
My first send it for free service and its good, so i send the second time its because its emergency i pay service fee it said available in minutes . I send it sunday in the US then i called my sister to give here the number. I did not know she cant get the money cebuana said the number is not right because its not showing, my sister cant call me and tell what happened. Friday i got a text from remitly saying the money is ready for pick up. WHAT? Hold on they already got my money Monday or thuesday. Third time i send again an... read more
Business response:
Hi Nelyn, We are sorry to hear one of your transactions was delayed. Let's fix this! We will reach out to you privately to make sure any misunderstandings or issues don't happen again. Warm Regards, Your Remitly Team
I give 4 stars coz it was my first time using Remitly, so far so good. When I send money from Texas to Philippines (take note they send me email of my eGift card from Walmart $40) last December 2015 it was really urgent, when I send it I was surprised coz it was fast, easy and low fee & good exchange rate. I used to send money using other digital money transfer or remittance provider but it gives me problem that's why I start using Remitly. I like to send money online or just one tap using the app coz I hate leaving the hous... read more
Customer service is awesome! Very friendly and knowledgeable staff. I would definitely recommend Remitly to anyone.
Very bad web site, do not send me through this, As it does not allow you to change the remit bank details. Be careful .
Frequently asked questions about Remitly
How is Remitly rated?
Remitly has a 2.9 star rating with 250 reviews.
When is Remitly open?
Remitly is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com