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Orlando Kia West

4.3

About this business

Specialties We work with all types of credit and have about 1000 new and pre-owned vehicles to choose from! History Established in 2003. Orlando KIA West in Orlando,Fl, also serving all of Central Florida and is proud to be an automotive leader in our area. Since opening our doors, Orlando KIA West has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purc... read more

Location details

3407 W Colonial Dr, Orlando, FL, 32808, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.38,690 reviews
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Natalia S's profile image
Natalia S 
a year ago

The employees of the dealership are extremely unprofessional. Trying to update my Retail Purchase agreement over the phone and can not get connected to anyone. Worst experience of my life. Never deal with them again. 

Lauren T's profile image
Lauren T 
a year ago

DO NOT SHOP HERE! The managers are running a scam and stealing customers money. They are making false promises that wind up costing their customers hundreds, if not thousands of dollars. We purchased a hybrid minivan from here in June 2023. During negotiations we discussed the charger cable, which they claimed the vehicle had but then they couldn’t find it. The manager on duty told us “Don’t worry about it. We will get you one.” Since we purchased the vehicle, I have called once a week asking for an eta on the charger. Today... read more

LaShameka J's profile image
LaShameka J 
a year ago

These people are rude! My vehicle was stolen and I couldn’t obtain proper information about my car. They kept sending my from person to person to find that my car didn’t have any tracker in it. I went to try to get another vehicle and those salesman were mean and nasty! It is very unprofessional there. 

Catherine B's profile image
Catherine B 
a year ago

My experience with the sale wasn’t great, but I liked the car. My used car broke down about 4 months after purchase. My experience with the service department was simply awful. My assigned service advisor was unhelpful, uninformed and uninterested. I had to call them to get information. The catalytic converter needed to be replaced, which I have since learned is common in my make/model, the subject of a recall and ongoing litigation against Kia corporate. Even with a known problem, the service department quoted an incredibly... read more

Flavia F's profile image
Flavia F 
a year ago

I'm extremely frustrated. Worst service in Orlando. Salesman Allan compared me to trash and shooed me out of the store. Sales manager Jonathan is dishonest and the store doesn't keep agreements. I came home without my money to buy another car and without a car! Worst experience of my life! I bought the car and signed documents for a value and when I came back to finish signing more paper they increased the value by approximately $70 a month. I paid $5,450 cash down payment and when I asked for the refund they told me that I ... read more

Emily B's profile image
Emily B 
a year ago

I set up an appointment to look at a new 2023 Kia Forte Gt-line on the morning of June 19th after calling to confirm they had the vehicle less than an hour prior to arriving. We arrive and are set up with a new salesman (Maher). Told him we were looking specifically for the 2023 Kia forte Gt-line and explained we had called prior to confirm they had it. He said they indeed have the car and would bring it around. Apon first glances it seemed to check out to be a Gt-line. Maher confirmed it was a Gt-line when we first took a l... read more

John H's profile image
John H 
a year ago

I visited Kia Greenway West in Orlando on Saturday, May 20, 2023 to look at the 2023 GT Line Stinger and test drive the vehicle. Loved the car. Worked the numbers with salesperson. Went to dealership to value my trade in and the manager proceeded to call me a liar. He accused me of trying to hide information about my vehicle. I tried to leave and he actually got in my face. Then tore up the deal in front of me. This is quite possibly the most poorly run business in Orlando. This manager needs to be terminated. Do not give th... read more

Brittany T's profile image
Brittany T 
a year ago

SINCE IVE GOTTEN MY VEHICLE FROM KIA ITS BEEN AN ON GOING BATTLE DIDNT HAVE MY 2020 Sorento FOR 24 hrs and had TO BUY A NEW BATTERY MYSELF I WOULD THINK THAT WOULD BE SOMETHING THEY HANDLE THEY SAID THATS APART OF MAINTENANCE NO NO WHEN I JUST BOUGHT THE CAR YESTERDAY OBSURD THEN THE 1ST OIL CHANGE THEY PUT A HUGE OIL STAIN IN PASSENGER SEAT AFTER COMPLAINT THEY CLEANED IT JUST GOT A RECALL DONE AND THEY HAVE UNPROPERLY REEMSENBLED MY CAR BACK 

Darylene C's profile image
Darylene C 
2 years ago

I very disgusted and disappointed with this dealership. I purchased a 2022 Kia Soul from them January 2022, in December 2022 someone tried to steal it after watching ******* videos on how to steal them. Traded it January 2023 for the 2021 Nissan Altima. Once I noticed scratches on the vehicle asked the Sales Manager Brandon for 3 touch up paint pens to cover the scratches. He replied by saying that they needed to order them. After having it for one week, all kinds of lights were coming on, went back to the dealership to have... read more

Frequently asked questions about Orlando Kia West

How is Orlando Kia West rated?

Orlando Kia West has a 4.3 star rating with 8,690 reviews. 

When is Orlando Kia West open?

Orlando Kia West is open now. It will close at 9:00 p.m.  

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