Orlando Kia West's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Orlando Kia West

4.3

About this business

Specialties We work with all types of credit and have about 1000 new and pre-owned vehicles to choose from! History Established in 2003. Orlando KIA West in Orlando,Fl, also serving all of Central Florida and is proud to be an automotive leader in our area. Since opening our doors, Orlando KIA West has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purc... read more

Location details

3407 W Colonial Dr, Orlando, FL, 32808, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.38,151 reviews
Select a rating
Digna Esquilin's profile image
Digna Esquilin 
recommend  Recommended
5 years ago

everything is good love the way they treat me thank you perfect 

Rachelle Roberts Groetsch's profile image
Rachelle Roberts Groetsch 
5 years ago

Upon arriving I witnessed employees arguing about who would help the customers. I dropped my car off at 7:30am. I started trying to call about 1 pm. No one answered after several tries. Around 3pm, I called the Sales Department and asked for the GM. The young lady on the phone did not know who the GM was, but assured me that he would have someone from the service department call me and that he would follow up after to make sure they called. 20 minutes later I got a call from the service department saying my car was ready. Ne... read more

Kathryn Dugans's profile image
Kathryn Dugans 
recommend  Recommended
5 years ago

Customer service is great and the salesman will make sure you get what you came for IWould rste them a 10 

Helen Hall's profile image
Helen Hall 
5 years ago

Devon,our salesperson was great but I went to Orlando Kia to be a co signer for my friend. Until we got to the final signing and was shocked to hear that I was to be the owner . I already have a newer car and did not need a car but my friend did and I had already put $3600 down for her. The numbers we were given didn't come close to the final papers but as I said she needed a reliable car so she agreed and will set up her payments with the bank. A real bait and switch scam. I own a Kia but will never bring it to Orlando Kia. 

Samantha Wright Carpenter's profile image
Samantha Wright Carpenter 
recommend  Recommended
5 years ago

The team was awesome and Jairo went above and beyond for me. I'm very thankful. 

Derek Grondin's profile image
Derek Grondin 
recommend  Recommended
5 years ago

Fast easy and got everything done 

Beth Crain's profile image
Beth Crain 
5 years ago

The service dept is terrible. Even when you make appointments for an oil change it’s at least a two hour wait in a miserable tiny waiting area. I’m so tired of terrible customer service from both the sales staff and the service dept at this dealership. I like my car, but I’m not happy at all with my experience with this dealership. They either need to hire more mechanics or not schedule so many appointment times if they can’t manage the service volume better. 

Tonya Jackson's profile image
Tonya Jackson 
recommend  Recommended
5 years ago

I love Orlando Kia West Service Dept. When I leave my vehicle with them I have no worries. I feel confident that they will address any issues that I may bring before them also point out things that I may not have seen so. I love them I feel safe in my vehicle after taking it to them to be serviced. Thank you for giving me an opportunity to share. 

R Donn Sniffen's profile image
R Donn Sniffen 
recommend  Recommended
5 years ago

The purchasing of a new Kia Soul was an adventure. Our trip through the details was interesting and arduous at times. At the end of our journey we happily drove our new car out of the woods and on to its new home. Thanks to the great sales, finance and prep teams that worked with us to our satisfaction. It is a great vehicle and I will recommend Orlando Kia West to anyone who asks. 

Frequently asked questions about Orlando Kia West

How is Orlando Kia West rated?

Orlando Kia West has a 4.3 star rating with 8,151 reviews. 

When is Orlando Kia West open?

Orlando Kia West is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com