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Lowe's Home Improvement
- Home Improvements
- Mobile, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Poor customer service !!!!!!!!! Be warned if you get a Lowe’s credit card !!!!!! 0 stars
We purchased a Brush master Chipper/Shredder CH6 in February of 2021, over $800.00. The weather was nice, we decided to make sure it worked on a few small branches in the year. It arrived in a box, already put together, which I questioned this but not enough to call LOWES (we purchased online through LOWES) I usually put items together successfully, and do minor repairs on items around our home) In May we started the chipper up again for actual use. After a short use, not enough to wear anything out!, the chipper spit out me... read more
The CEO needs to contact us about the imposter JC property Group they hired to put in our fence and leave mounds of concrete and dirt layered on top. I sent the ceo a personal email but I'm sure he feels he's succeeded being the CEO and doesn't need to care about that part of his life anymore. Stop hiring any contractor with a DBA that applies to be a vendor! These people are going to the town and getting DBA and ruining peoples property under big corporate names! You don't have to care but you will need service or the ones ... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Liars cheats and thieves. Bought refrigerator 9/8 they promised elivery 9/11. NO show NO call. They repeated that 5 times even though I complained. Now they say it was delivered 9/26 It was NOT just liars and they are costing me aggravation and money eating out every day. No one cares from store manager up to CEO they first feed you BS then don't bother getting back to you. NEVER buy from them
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Had to rewrite the review... So this go around Lowe's company has decided to double dip our bank account. We placed an order online for a new freezer and set up delivery which was two-three weeks out. They pulled the money immediately and now say our payment has not gone through. The ****** on customer service line which was almost 2 hours on hold said we refunded the money and now it's declined the card. The money was never refunded... I had the dam app open and read off the three charges on the card within the last 30 days... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Go to another store, or spend your money at another company that has customer service. I ordered two 1.5x12x12 pieces of lumber for curbside pickup. My 79 year old mother and 14 year old son volunteered to pick them up so I didn't have to stop the work I was doing. When they got the home I went to unload them and the piece on top had over 20 staples on one side some rusting and most sticking out of the board so you could slice your hand or arm open and a chunk torn out of the other side. The other board had a split almost ha... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I have been a long-time customer of Lowes. The following is a detailed summary of the complete dissatisfaction and issues I have had with my purchases, deliveries and installation of our appliances since February of 2020. On 2/18/2020, I purchased a Samsung electric range and the applicable wiring cords to be used for installation as well as the 5-year warranty. (Ex. A). When it was delivered and after it was already installed, the delivery men told me that this was scratched/damaged and that I would receive 10% off of my pu... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I purchased carpet and installation. That turned out to be a nightmare. The carpet that I selected was not ordered. Then finally after waiting for weeks and calling multiple times, they decided to order it and I was ready for installation. The installation crew came out twice to look at where I wanted the carpet. Then the day they came to install it, I was told that they can't do it that day because they didn't know the scope of the work. That was a complete lie because they came out twice for inspection! I went to Lowes and... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
You guys suck, I spent $1000 and had to wait 45 minutes to talk to someone about it being g delivered damaged? I can call and spend money in minutes but it takes 45 mins for someone to help me with a problem?? Never again
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 2.7 star rating with 4,435 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
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