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Lowe's Home Improvement
- Home Improvements
- Mobile, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
They do not resolve delivery issues. Lowes chat bots are ineffective and a wait.
Worst of the worst summarizes 5-6 experiences with appliance department. 5 of them involved non working appliances delivered and exchanged before we had a new washer and dryer that worked. The 6th was a refrigerator. 3rd party delivery was the main issue on this one but scheduling and the way the situation was handled by the store added to the whole situation. Wouldn't buy a tomatoe plant off them after this flubb up.
My wife purchased a WHR ELEC RNG.(WFE535S0JZ)$839.20 on 11/21/21 also paid for wire RNG.cord 6ft. and delivery. I was told that the delivery is expected on 4Dec21 and it could be anytime between 8am-8pm. 12hrs and if perhaps it doesn't come that day a reschedule is done,also purchaser will be call 1 hour prior to delivery. The purchaser is left perhaps missing a day of work and waiting for you to 12 hrs. with the possibility of a reschedule with the amount of technology available I think Lowe's could do far better on giving ... read more
Recently renovated Bath and purchased all from Lowes. I will NEVER purchase anything from Lowes again.Horrible service and they are not honest, customer service is nonexistent. I caution anyone no to go to Lowes. Shop at ********** much better service.
Credit card application gives 20% discount. But the promotion terms and conditions was super misleading. The promo code can only be used for the first purchase within *********************************** the terms. Instead they said you can get a 20% discount today, and the discount is valid from Jan 2021 to Jan 2022...
Worst store ever...Rudeness is there policy Store isthe one in **** ,**(outlet store) The new outlet store managed by a clown named ****... you cant get more ignorance out a person...The appliance they sell is all junk damaged and dangers be aware....I called and inquired about a stove they give me a price on the phone ...called again to make sure was there before arrival.. drove for 45min and at arrival stove was not only junk but dangers to people to use it The damaged with stuck ****, parts falling off the stove ... Ask t... read more
Worst ever they forgot to hook up drain on washer , ruined hard wood floor
Had a roof install ********* after 3 days when roofer was done attempt repairs and still *********. Lowes can not get another roofer out to fix this. I got a warranty that lowes can not honor. Tried calling other roofers for a quote for repair and no call backs. They would want to re do the whole roof to make it right and lowes will not agree to re do the roof or give a refund.
There is absolutely NOTHING star-worthy about the service from Lowe's. I have never seen a delivery so poorly handled, and hope I don't again. I understand mistake happen, but this felt more like utter carelessness. If I had known that purchasing a refrigerator from Lowe's meant a two-week nightmare, I would have easily taken my time and money somewhere else. This experience has solidified distrust in this company for me, and I would steer all my friends, family, acquaintances, etc. FAR away from them for any kind of applian... read more
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 2.7 star rating with 4,435 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
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