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Lowe's Home Improvement

2.7

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.74,435 reviews
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Karen C's profile image
Karen C 
3 years ago

I would give Lowe's in *********** **** a F - rating if I could!!!! They have horrible customers service!!! They messed up my cabinets and flooring order, adding ***** more to my total and wouldn't do anything about it!! I canceled my whole order!! 

Larry H's profile image
Larry H 
3 years ago

At Lowes **************************************** I saw a 81pc Craftsman Tool set Item # ****** was $126 now $*****. As I was walking to the checkout I saw in a display stand 105pc for what appeared for *****. In the display it was full. After studying the difference clearly this was the better buy. After I get home I noticed I was charged $107.10 I came back to the store and told them I was charged too much. Salesperson S2687BH1 confirmed this was the correct price. I took a picture of the stand where I got it from and show... read more

iwantarefund's profile image
iwantarefund 
3 years ago

Horrible! I just filed a formal complaint on the corporate website. I'll probably be filing a complaint with ************** of ******* as well. Lowes in ******,** sold the refrigerator that I paid for and never told me until I had to call after the delivery date. I HAD to pay $400 more to get the same type of refrigerator (because i had originally bought the only one in store that had been discontinued) and guess what....THEY SOLD THAT ONE TOO! I now have a new delivery date and hoping and praying I actually get the refriger... read more

Ashley N's profile image
Ashley N 
3 years ago

Been trying to return blinds for months. They finally picked them up at my lawyers office. Promised a call. Never happened. Made another call last night. **** store manager promised my wife a call. No call Beware no customer service. 

CC's profile image
3 years ago

Irresponsible & negligent. We purchased a couple of appliances & paid the delivery fees. On 2/28/21 we purchased a new ******* stainless steel range. On 3/2/21 the delivery men removed the shipping wrapping from the range while it was on their truck. The delivery men carried the range into our home with 2 shoulder harness devices. The drivers came in our home thru the front door, dropped off range & departed. Later we noticed a big deep gash in our front door. We notified *************************** were asked to speak to a ... read more

John H's profile image
John H 
3 years ago

Do not use installation services from the store. Incredibly unprofessional, disorganized, and untimely. Go straight to the source for the product you want installed, it will save you many hours of follow up and you having to do the job of the Lowes admin who should be keeping track of the steps necessary for your install. In our case The install was two weeks later than it should have been because of lapses in Lowes staff attention and focus on detail. The process for obtaining the original contract also violated store polic... read more

Neal B's profile image
Neal B 
3 years ago

I do about ***** dollars of business with Lowes in **********, ** per month . Im a contractor . The contractor pros desk employees are the most disrespectful do nothings ever . Bad attitudes . I sent a client to purchase material yesterday and have them pull materials for me to pick up at 8:30 . They told my client they would do it . I went at 8:30 no one had pulled it . I waited 2 hours to get it pulled ( I dont mind pulling my own material) but they said they would , but didnt . One of the Pros salesmen called me and my em... read more

kelly a's profile image
kelly a 
3 years ago

I ordered a refrigerator from Lowes paying $1495 the delivery date was scheduled 3 weeks later. the day before my delivery i got an email saying they could not come and it was rescheduled for 4 days later. 4 days later no delivery. I called the store that was suppose to deliver it along with the delivery company. The delivery company told me Lowes cancelled my order for that day. Lowes assistant manager told me he did not know what happened, when i asked when i was going to get my fridge he told me he did not know and that i... read more

Linda J.'s profile image
Linda J. 
3 years ago

Do not stand behind their commitment to deliver product on time, November 4, 21 still waiting on product, customer service representatives tell lies and are not truthful to their commitment and follow up to customer concern. No one in this company is committed to helping resolve My issue. I have spent over $1000 on blinds that was promised to be delivered to my home in December nothing yet 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 2.7 star rating with 4,435 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open tomorrow at 6:00 a.m. 

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