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Lowe's Home Improvement

2.7

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.74,435 reviews
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Michael C's profile image
Michael C 
3 years ago

On February 1, 2022 I ordered a grill from Lowes online service. Today is February 21st. Still no grill. I have reached out to Lowes twice to process a refund and twice they have told me that they are unable to process my refund. The second time, the person stated my first call was not even logged. I have phone records! They keep giving me the run around. Now the blame is on ****** Considering turning them over to the state AG's office. They essentially stole over $400 from me. I have no product and it appears I have no way ... read more

Eric V's profile image
Eric V 
3 years ago

Had a couple of problems with this lowes first I order a fence install and payed up front and the contractor kept rescheduling then when they did show up the were fighting and cussing on my property and my 3 kids could hear them and my neighbors complain and the contractor didnt care when I called him to ask him to keep it down it was embarrassing ,then I ordered a riding mower and they said it would be delivered today February 19, 2022 so I got out of work early lost pay and time and water for them and they never showed up ... read more

Amie M's profile image
Amie M 
3 years ago

Horrible customer service. Received a 10% discount code to make up for a dented refrigerator I bought. When I tried to use it I stood in line at Lowes for 30 minutes trying to use it and employees couldnt figure out how to use it. Left with my cart of stuff. Tried to get a gift card instead via customer service telephone number. Was on hold for 45 minutes to be told I would get a ***************** my email and never received it. Awful experience. Dont shop there. 

Lesley H.'s profile image
Lesley H. 
3 years ago

I ordered a Work Dolly that came with missing parts from the vendor. The purpose of ordering the Dolly was due back medical issues. They reordered the Dolly on a merchandise credit, the manufacturer rejected the order and could not fulfill it. Lowes order management team agreed to issue a refund to the original payment method. However, three (3) days later I received a call that a gift card was issued and placed in the mail. It has now been 5 days and I dont have the gift card, my money, or Dolly. LOWEs response is as soon a... read more

MARTIN B's profile image
MARTIN B 
3 years ago

**************** is total chaos. Can not resolve issues, no organization. Will never buy from Lowes again!!! Buy online and get rid of these incompetent people. 

Matthew B's profile image
Matthew B 
3 years ago

Worst company in the world to hire for installing anything. It has been just shy of a year since my wife and I bought new granite countertops, a sink, a faucet, a refrigerator, a stove and a dishwasher. The fridge was slid across brand new real hardwood floors and gouged to the point of replacement. But the biggest nightmare has been the sink, the simplest of all things to install has never been done properly. 76 appointments with handy to have a total of 5 people show over the past year none of which fixed anything. The las... read more

Edith M.'s profile image
Edith M. 
3 years ago

I purchased a Frigidaire 18-cu ft Top-Freezer Refrigerator on line and Lowes of NW ****** ***** didnt have it but Lowes of ******* ***** had it. Delivered it and within a year I was having issues with the freezer not freezing I also have a 3 yr epp man appliance coverage. When the first Lowe s Service Advantage came out replaced the thermostat and it still doesnt work and the second Company came out and order a seal and fan and when the fellow took off the back frame inside the freezer there was black electrical tape on wire... read more

JImmy G's profile image
JImmy G 
3 years ago

We purchased a dishwasher and the extended warranty. On thanksgiving day 2021 it went out, we called the next dat to file a claim, they sent a company out about a week later. The company said it might be the motor but will need to check with another tech and will order the part. About 2 -3 weeks later they called to make an appointment to come out and install the part. On the day they where to come out no one showed my wife called and they said they where waiting on the part to come in and canceled our appointment without te... read more

Paul A's profile image
Paul A 
3 years ago

Bait and switch.I ordered a lubricant that clearly had "TEFLON" in the picture and description. They gave me something without teflon. I Chatted with 3 people. I also talked with 2 people at a store. All 5 people all continue this SCAM. This is not about money or a refund. This is about me wanting to kill the f****** coward liars, f****** bait and switch mother *****, and about timely delivery and about promises about product availability. If those lying f**** cost me my job, I will end their lives. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 2.7 star rating with 4,435 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

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