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Lowe's Home Improvement

2.7

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.74,435 reviews
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MICHAEL P's profile image
MICHAEL P 
3 years ago

We purchased a Laundry Room/Garage door that is fire-rated in October 2021. Since that time, the Lowe's Installer has cancelled three (3) times. We went to the local store in ************, ** to file a complaint with the store manager. After we reported our complaint to the store manager, he responded in an arrogant fashion and did not apologize at all. He then called the installer and set up the installation for the following Friday. The installation was completed on that Friday, However, we did not appreciate how the store... read more

Janice L's profile image
Janice L 
3 years ago

Lowes...I bought a refrigerator last Saturday. They delivered it the next day but they forgot the icemaker. The delivery men said they could not remove my old refrigerator because it was too big and wouldn't fit out the door. It came in that door. I suggested they take the doors off, they got it out. On Tuesday they brought the icemaker and put it in the refrigerator. They turned off the cold water to my kitchen, turned off the valve to my dishwasher and said they forgot the connector. They left with my icemaker line drippin... read more

Susan P's profile image
Susan P 
3 years ago

We bought a refrigerator from the Lowes location at Polaris in ********, **** on February 17. Our refrigerator was delivered a few days later but dumped in the garage pending a small valve repair. The repair was finished 2 days after we were made aware of it & were told that Lowes would come back out to install the new refrigerator and remove the old one (which we paid for). Its been 3 weeks of hang *** on phone calls since then and broken no-show appointments. Very disappointed and frustrated..would not recommend this store... read more

Jeffrey D's profile image
Jeffrey D 
3 years ago

My wife and I contracted with Lowe's to install a fence in our backyard. We signed the contract back in June 2021. We knew that it would be a while before we had the fence installed because of the supply issues that our country was experiencing at the time. Lowe's delivered the supplies that we needed and the contractor visited to supervise the installation the next day. Lowe's ordered the wrong posts to be installed with our fence. They left the materials including the cement for the installation in the rain and other weath... read more

Cathy W's profile image
Cathy W 
3 years ago

I feel I have been stolen from and cheated! I know I have been lied to! There is a huge lack of communication in the company which causes great confusion 

Kim P's profile image
Kim P 
3 years ago

I spent $9000 on a 6 foot white vinyl fence with installation. It was nothing but a joke from the first day the fence company arrived. It took six months before they finally finish the fence, from weather, waiting on parts that they messed up. So now a year later the parts that they replaced incorrectly are now falling down. I also see that they just turned the pole upside down and around and painted the screws white now they are coming out. I cannot even open the fence because its falling down. I have been to the **********... read more

Anna F's profile image
Anna F 
3 years ago

I ordered over $400 worth of supplies to be delivered. I was texted a time of 11:00 to 3:30 on Tuesday 3/1/22, I waited all day long. Called the delivery dept..no answer, called a managerno answer. Finally got someone on the phone that told me they forgot to put it on the truck. I rescheduled for 3/3/22 and waited all day. Still no delivery. Was told at 3 pm that there was trouble with the truck. Thats 2 days of lost work. I cancelled the order. I will take my business elsewhere. 

Patricia B's profile image
Patricia B 
3 years ago

I very strongly advise to not shop Lowe's for appliances or their extended warranty service agreement.We purchased our ******* appliances and the 5 year 'protection plan' in June, 2018.I first contacted Lowe's in November, 2020. Our oven was getting a C20 error code and turning off. You never knew if it would work or not. A service person came and replaced the sensor. It still was occurring and the service person came back to replace the motherboard in December, 2020.Happened again in March, 2021. *************** came in Mar... read more

Kimbley B's profile image
Kimbley B 
3 years ago

We have being trying to get a total remodel since June 2021. This process has been a nightmare from beginning to now and and is still going on. i have tried to be calm about this situation, but when this is taking almost a year now i have gotten upset. it's almost as if i can't get any help when calling or emailing the store. i mean they tried in the beginning, but from having one designer to another designer quitting then a manager who is suppose to make this process go smoother which is all a joke. i have had my kitchen me... read more

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 2.7 star rating with 4,435 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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