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Lowe's Home Improvement

2.7

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.74,423 reviews
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Marcia S's profile image
Marcia S 
2 years ago

I had purchased Cali LVT flooring from Lowes and when completed I realized the floor wasnt level and would actually move up and down when walked on. Plus the installer never put a moisture barrier/pad down first. I contacted ***** the floor manager who sold me the Cali LVT floor and she admitted she forgot to order the moisture barrier/pad. I contacted the installation company and the person came out to my house and admitted the floor wasnt installed correctly by his installers and needed to be completely replaced and he wou... read more

KimLisa R's profile image
KimLisa R 
2 years ago

I purchased a washer and dryer, had it delivered Friday they couldn't connect the dryer because the wrong electrical wire was sent. They told me it would come tomorrow (Sat.) Saturday the driver comes in and said to me we are here for a pickup I told them no you should have a 4-prong plug! I had to call Lowe's again, now **** in delivery said they will be back tomorrow (Sun.) Sunday came get a recorded phone call my delivery was delayed, well never came, Monday I called **** again he said they are coming tomorrow, received a... read more

Cheryl T's profile image
Cheryl T 
2 years ago

I purchased some items online with Lowe's in ******** **. I was very thankful for the timely delivery. I will be ordering in the near future. 

Lynn P's profile image
Lynn P 
2 years ago

Bought a whirlpool refrigerator on 7/23/22 and it worked 4 days and stopped working. Lost over 600 dollars worth of food. They made me contact whirlpool so I did. They had a service technician come out on 8/8/22 and said they can't fix it. Lowes said it's not there problem and so did whirlpool. My fridge is under warranty through whirlpool and have a warranty through Lowe's and yet it has yet to be fixed or replaced and refunded. 

Dorothy L's profile image
Dorothy L 
2 years ago

Called ************ ** store 3 times only to be disconnected 3 times.First call 11:30, on the call 21 minutes, 19 minutes before someone answered. Inquired of customer service about an item, placed on hold, then they disconnected.Second call was 7 minutes with 5 minutes to answer by seasonal department, inquired about the item, placed on hold only to be disconnected.Third call was 25 minutes, answered by customer service at 20 minutes. Informed of the disconnected calls and asked for a store manager. Held 4 minutes when it w... read more

Vicki K's profile image
Vicki K 
2 years ago

I am so angry! Lowes installers delivered and installed my refrigerator and they jammed the water filter into the fridge. The light came on to change the filter, but you cannot get it out! I have tried everything! Ordered a special tool at $30 which did not work! Lowes says it is out of warranty by 3 months and its my problem! The repair man cannot get it out either! That cost another $75! Now I have to purchase a new refrigerator or go without ************ And its only 15 months old! If I could give them a minus in stars I ... read more

Jonathan S's profile image
Jonathan S 
2 years ago

Recommending you do not work with them for flooring installs. Quick background on the experience- extremely disorganized:-(5/9)Measurement confirmation -(6/9)Partial/ invalid quote issued -(7/13)Multiple issues, lack of response and communication from flooring department meant a fully vetted quote was not signed until this date. (Required 5 in person store trips and countless phone calls to get to this stage)-(7/22)Scheduling issues with installer, project further delayed -(8/10-8/12) Myriad of further issues with your floor... read more

Kimberly A's profile image
Kimberly A 
2 years ago

We had Lowes install a front door and sliding door *une 3, 2022. The cost was over $7,000 which was required to be paid up front. We asked but were never given an itemized receipt listing the cost of each door. The front door looks very nice but the patio door is a huge disappointment! I have to use the strength of both hands to open and shut the door. It is our main door when entering and exiting our home. Also, Lowes didnt install the wide trim around the sliding door that we discussed in the initial consultation. Lowes ca... read more

Gloria K's profile image
Gloria K 
2 years ago

We purchased a GE refrigerator from Lowes ($$$$) and it has been issues with it since the installation. The condensation is so bad that I have to wipe the inside of it everyday because it is like puddles of water everywhere. Also, it makes a constant loud noise. For a new refrigerator, this should not be happening. You would think that **************** would replace the refrigerator since its a brand-new refrigerator, but NO, they refuse to replace it. Instead, they send a technician to fix it and replace the parts that are ... read more

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 2.7 star rating with 4,423 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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