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Lowe's Home Improvement
- Home Improvements
- Mobile, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
they are horrible at Lowe's .. I had ordered home improvement items online paid the amount plus tax and shipping then took a look at my bank account and they took out an additional amount of money ...$19.33 ,,called them where a manager said they would remove the amount due to error **** days later the charge goes through my account and on that morning they sent an additional email claiming that amount was for shipping charges..i had already paid shipping charges ..called them and they talk circles without and resolve...tryi... read more
Lowe's in ********** ******** I purchased flooring and there are issues. I called the store manager and received phone calls assuring they are taking care of it. Then the manufacturer points at the installation people and the installation people said no it is a manufacturer defect. I just wanted it fixed. Now there a planks separating from each other. I want a refund. I am tired of being ignored.
If I could give it zero stars I would have.Ordered a dryer in January 2022 It was installed on January 9 and the vent duct was so inflexible that the dryer stuck out 4 from the adjacent washer, making it impossible to shut the laundry room door. Called a week or so later and Lowes arrived with a more flexible duct Of course I had to cover the charge for this one. Apparently they do not come prepared to cut the duct to fit the specifics of the dryer, and so they installed it anyway. Three weeks ago, the end of July, I noticed... read more
Lowes was my go-to. As a veteran I appreciate thier recognition of those that served this country. I am now done with Lowes and will be taking all my business to a competitor instead. I will be recommending to people that they stay away from Lowes. Especially if ordering online. Ordered on Monday, with curbside for Wednesday. It was not ready. Was told on Thursday that it would be Monday before I can get it. The stores answer was, it's coming from a 2rd party vendor, so it's not our fault. ************************* answer. I... read more
We bought 7 casement windows from lowes and most were installed incorrectly according to an inspection by not one but two engineers sent by trinity windows (installers contracted by lowes). This November 2022 we will finally be done with our final and last payment, but its been one wrong delivery after another or damaged windows as reported on the beginners report. Went all the way to corporate but theyre just full of false promises. We get a delivery date and its rescheduled or twice theyve sent windows but theyre the wrong... read more
Bought a ******* refrigerator. Delivery was scheduled today. The men came and clearly were not in the mood to work. As soon as I opened the door they told me the refrigerator would not fit through the door . Mind you we purchased the house in 2011 and had a larger refrigerator delivered by another company without any problems. They then left the fridge in my driveway other than placing it in my garage in the box which is on the complete opposite sited of my house than the kitchen. They didnt even want to explore any other so... read more
Long story short here -Bought a dishwasher for delivery and installation in store. The dishwasher disappears and they cant deliver it. Order a new one, it disappears again.This happened over the course of 2 weeks and not once did they discover any issues or show progress except when I called and spent hours on hold to speak with someone. I spent 10+ hours on the phone and ended up with no dishwasher (had to cancel the second order in the end).Incredible levels of incompetence over there.
Wanted a "0" star rating. My wife and I had purchased a refrigerator (online) and requested delivery. We received another email with an updated ETA that the fridge would be delivered on Friday from 9:30 to 1:30. By 4:00 pm, we had not received the refrigerator. We called Lowe's customer service and were told they had contacted the dispatch company XPO (X-Poligistics). XPO had recommended that we should reach out to the company for further updates. XPO advised that the driver would be calling us as to an ETA. At 6 pm, XPO cal... read more
Beware of the Lack of **************** I am writing this review to bring attention to my experience with the customer service provided at ********************** Home **********************, LLC, *******************************************************************************, at the actions of their store manager, *******************. I am referring to his services on July 9, 2022, which stem from services occurring July 6, 2022- July 8, 2022; his act of calling the police. I'm not a criminal, no crime commited; but was a mad... read more
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 2.7 star rating with 4,415 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
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