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Lowe's Home Improvement

2.7

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.74,415 reviews
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Kelly S.'s profile image
Kelly S. 
2 years ago

I bought a Refrigerator and gas stove back n January 2022. I had to wait til February 19th for them to deliver it.Lowes has another company they contract w to deliver their appliances.When that place delivered my appliances they did a horrible job!They broke my door!They tore my paint off the wall!They ripped my kitchen floor and they never hooked anything up.When they left they did not clean up the trash they put in my driveway.They was suppose to take pictures of the damage areas,but they left n a hurry.I called theyre bus... read more

Scott P's profile image
Scott P 
2 years ago

Bought a riding lawn mower on line to be delivered. They put a $4000 dollar hold on my cc without telling me, and then charged $4000 plus for the mower when it was delivered. This cused my credit card to become over the limit which triggered all kinds of other issues. 

Cecil D's profile image
Cecil D 
2 years ago

NEW WASHER INSTALLATION This is a follow-up to a complaint made regarding an installation that was scheduled for 3-Aug-2022 for an order. I purchased a new ******* washing machine online along with the hose pipe connectors and a 5 year extended warranty. Lowes at **************************************************************************************. They had 4 days to deliver and install. The installers landed up without the connectors, installed the new washer with old pipes with total disregard for safety, water leaks or p... read more

Laura L's profile image
Laura L 
2 years ago

I purchased a Craftsman lawn edger from a Lowes store, after getting home I attempted to put it together, and found it was defective. The next day I returned to Lowes to return the item. Because I made a partial payment using a gift card the cashier told me that I would get a merchandise card in return. Today when attempting to order a new lawn edger, I found that I could not use my merchandise card because its only valid in-store. I think its terrible that Lowes issued a refund with a non-equivalent card. I could have used ... read more

Richard G's profile image
Richard G 
2 years ago

Never special order at lowes. After 5 different delivery dates and numerous promises of 10 percent appeasement I got a 25 dollar gift card to use only at lowes. Spents numerous hours on hold with customer care. Always told someone would call me in 24 to 48 hours. Never happened. Finally had one manager contact me. Gave me her email and also promised Mr ************ after 4th delivery date was again changed, several hours missed from work. No one will answer emails or return calls. Very very poor communications 

Melissa J's profile image
Melissa J 
2 years ago

I purchased an outdoor ceiling fan + installation. I received the fan. On the day of installation, no one showed up or called. Two calls to Lowe's and they're like, "That's Handy, not Lowe's."I lost a day's wages and I'm stuck with a fan I can't install. The "Handy" guy got paid though. ?? 

earl p's profile image
earl p 
2 years ago

GE Profile Dishwasher with Lowes Protection Plus. Eight repair visits and dishwasher still broke. Lowes refuses to buy back per warranty three visits and we buy back. Lowes Protection Plus is a fraud!Lowes store **** ******************************************************************** Manager **** useless 

Don V's profile image
Don V 
2 years ago

Wish I could have rated Lowe's with a negative number. Delivery warehouse customer nightmare.The visit at the store level was excellent. Where Lowe's has failed miserably is in their customer service after delivery. Delivery was on-time; however, product came badly damaged, the delivery team were professional, friendly, and helpful. They took pictures of the damage and walked me through the steps I should take to get my purchase redelivered asap. Since we are without a washing machine. No one called from the warehouse or ans... read more

Deborah S's profile image
Deborah S 
2 years ago

Have my $500 for a washing machine that hasnt been delivered and calls to Corporate just a waste of time. This washer was paid for in May. Now waiting on date for court date. This has been a nightmare! 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 2.7 star rating with 4,415 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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