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Lowe's Home Improvement

2.7

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.74,430 reviews
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Pam B.'s profile image
Pam B. 
3 years ago

I ordered windows from Lowe's, ****************, in *********, ******** in September of 2021. Windows were installed in January of 2022. All but 2. When contractors were leaving I asked about the two windows. They said they knew nothing about them. I also had a broken window over the sink - the spring on one side was not installed and the seam on the other side was split. It has taken by 8 months to get this resolved -numerous phone calls to Lowe's customer service department and an in-person visit- where I was told that the... read more

Joshua T's profile image
Joshua T 
3 years ago

BUYER BEWARE! Lowes gave my information to a company called ************************** (www.myfewa.com). This is what happened. I went to Lowes.com, and had scheduled for a new water heater to be purchased from them and installed. I receiving a phone call from a local company ************************** (FEWA). Their sale person said they represented Lowes. He even wore a Lowes name tag. We made a purchase and we were also scheduled for an installation. They then called back asking if we could have the installation done on 8/... read more

Julie W's profile image
Julie W 
3 years ago

Lowes ******* ******** store, I ordered a dishwasher, they never notified me when it was in, then made multiple appointments to have it installed, then just told them to bring it and I without having it installed, Mix up on day of delivery and they didnt bring it, asked for a refund and was told multiple times it would be not be a problem, still havent received the email confirmation on refund, very poor service 

Kathryn A.'s profile image
Kathryn A. 
3 years ago

Lowes Assurant Warranty Program is worthless. Purchased a high end complete kitchen package in 2018 and the refrigerator quit the 1st time in 2020. They sent a repair company, who defrosted some coils because the fan assembly was hitting something, but didnt fix the problem. It worked for about 10 months, happened again. The next repair company came out, said theyd be in touch, called the warranty company and closed the ticket - after getting paid FOR DOING NOTHING. I had to call to find out status, that it was closed. Had t... read more

julie g's profile image
julie g 
3 years ago

When I thought things couldnt get more messed up. In fact they have and I am telling everyone and strangers as well not to purchase any appliances from Lowes. The customer service is nonexistent!! Two weeks I have been trying to get rid of the wash machine and dryer that I bought. Yesterday I find that not only did the 3 party delivery didnt call but they were trying to deliver another wash machine. Seriously!! I have a dented wash machine and a dryer that is not working why would I want anything else?? Corporate needs to co... read more

scott k's profile image
scott k 
3 years ago

ordered a simple little firestick online with a giftcard ive had for sometime...simple rite? wrong so i ordered it online to pick up in store, got the conformation with all the info via email as well as text. i drive 15 miles to the store that the website said had ****************************************************************************************************** the mail.yet at the counter im staring at the item with my order number on it. IN STOCK then was told i can pay for it another way and that the only thing i could... read more

Dn D's profile image
Dn D 
3 years ago

I've heard others say they will not go to the Lowe's Home Improvement located at ****************************************************************. I also agree. The service was less than 1 star. There is 1 employee for several departments. If they are not at work the day you arrive you will be lucky to get service. We ordered and paid for kitchen cabinets, a sink with, countertops 7/9. We had to return to the store 4 times before we could get a delivery date only to find out our order was set for pick up. The salesperson ***... read more

Gerald Y's profile image
Gerald Y 
3 years ago

On June 17th my wife and I went to lowes we bought three doors one entry door and two storm doors one door had to be special order so it took two weeks for that order it came in on 07/11/22 we been waiting for them to be installed as today 08/03/22 and have not been installed now its been about a month. they keep giving me different dates that I order them two of my doors were sitting in the store from June 11th one door was ordered this has been a terrible experience with lowes they changed me dubbed for two doors and had t... read more

Mary M.'s profile image
Mary M. 
3 years ago

I ordered a garage door opener from Lowes in April 2022.They had a promo motion for installation for $99 which I ordered.They charged me an extra $35 for distance which I understood.I received the garage door opener quickly, but the installation was a problem.Lowes kept scheduling installation and then cancelling it.After numerous appts and cancellations they finally said they could not install it.Now in July 2022 they turn around and charge me $134 for an installation that they Never completed. I had to hire someone else to... read more

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 2.7 star rating with 4,430 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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