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Lowe's Home Improvement
- Home Improvements
- Mobile, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Would rate 0!!Purchased refrigerator from Lowes. 1 week after delivery freezer has frost accumulating. Called Lowes: was told they would do nothing because purchase was on credit card & not Lowes card. I was not informed of this at purchase.DO NOT SHOP LOWES!! NOT A REPUTABLE COMPANT/STORE.
Bought a fence and paid by check. No communication and finally got to install date and no one ever showed up. No calls and no explanation. Was told there was no one else to install.Asked for a refund and was told I couldnt get it until the installer brought back the materials. To date, he hadnt brought the materials back. The install was to be done July 7th. Didnt get a refund for a full month. Now, I have to stay all over again with another company. If you are thinking Lowes will protect you from shoddy contractors, think a... read more
Husband purchased a window a/c unit on site. Fairly good customer service. He paid for the unit and installation. Here's where it gets nasty. Lowe's subcontracts their installation with a third party through Angie's ***** HANDY INSTALLATION. Our first a/c unit didn't work, so we called Lowe's store, and they couldn't help us. Corporate was wonderful, and scheduled a replacement and installation once again. Lowe's would never correct our home address in their computer, so delivery of the unit was delayed (the address they had... read more
We purchased a toilet from Lowe's in **********. We also purchased an installation. The installation was scheduled for about a week after sales, July 27. A couple days before scheduled installation, we received a text that it was rescheduled for Aug. 2. This too was rescheduled for Aug. 5. On Aug. 4, another text was received saying that it was cancelled. We called to try to get resolution. ****** assured us that it would be rescheduled and we were a priority. On Aug. 8, we had to call as the Aug. 12th installation was cance... read more
BEWARE!!! DO NOT "HIRE" LOWE'S TO REMODEL ANYTHING!!!!They will gladly take your money, but then they push the job off on whatever contractor they can find and then completely leave you to deal with everything.I paid nearly 20k to get a Kitchen remodel. At first Lowe's is friendly and helpful; then I paid them...Then...nothing. Months later I have kitchen cabinets still in my living room. The contractor Lowe's hired turned out to be just another "middleman" who farmed it out to another contractor; who then set up install dat... read more
TLDR; Lowe's doesn't care about their customers, holds their money hostage, and has policies designed for customers to incur additional risk.In addition to the poor service described below their policies are designed to put the customer at risk and protect their bottom line.I ordered a refrigerator from Lowe's for almost $3k The delivery window was days away and we lived out of a cooler until then. When the refrigerator was finally delivered the delivery guys were not that great. After 2 hours they finally got the new fridge... read more
Purchased a Rug almost $400 online, which specified a delivery date of Aug 4th. After getting our tracking number we found out that the rug was lost and the shipping company kept lying and kept changing the shipping information every time we called. Then we received a missed delivery 30min after we were told our rug was in *************** (our location is ******, **), **** miles away. After calling Lowes, we found out that we got a missed delivery notification even though the company never had our product on their truck. Aft... read more
I purchased a vinyl fence from lowes in Apr 2022. The fence was installed on June 6 and the gate latch they installed has been broken ever since. They admitted they installed the incorrect gate latch and assured me numerous times over the phone and in person my issue was being escalated. I have had to tie the fence closed so that the wind does not blow it opened allowing for my dog to get out. I purchased the fence from lowes thinking they were a reputable company. I paid in full up front and would like my gate latch replace... read more
I purchased a protection plan from lowes. When I filed a claim, I had to wait 3 weeks before someone could come out to service it. Man came, reset it, and left. I tried to wash clothes and it was still not working properly. I have to wait even longer to get someone to come back out to try to fix it! I am getting the run around. I have bought several appliances from Lowes and purchased protection plans. I feel its a waste of time and money!
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 2.7 star rating with 4,423 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is closed now. It will open at 8:00 a.m.
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