This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lowe's Home Improvement
- Home Improvements
- Mobile, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
On July 11, 2022, I bought a ceiling fan from Lowes, which I paid $134 for. I put the ceiling fan in my guest room which I very seldom go into, So two weeks ago I went into my guest bedroom and tried to turn on the fan with the remote control because thats the only way it can come on so I turn the light switch on. The fan came on thats how the electrician turned it off , I cant turn the light on I cant change the speed of the fan its just $134, ceiling fan that I cant do anything with. I called the store they told me theres ... read more
Bought a Whirlpool side by side refrigerator with the understanding it would be installed. When they brought it, they said they could not hook it up because it hooked up to a copper line????? What am I supposed to have, paper lines? Had to call a plumber to schedule a day to hook it up. This c*** was never explained to us. They never removed all the packaging or the tape. Didn't install the shelves or go over anything with us. Very very poor delivery service. Don't buy from this rip off place. They will never get anymore of ... read more
Terrible service!! Ordered a riding mower to be delivered for my Dads 80th birthday and they moved the delivery date hours before the scheduled time to the next day! Once you finally get someone on the phone, nobody was interested in helping to get this resolved. Very disappointed and I will be sure to never do business at any Lowes store ever again.
We purchased a new entry door from Lowes back in June. The door had to be special ordered and we were aware it would *********** weeks to come in. We were contacted mid July to set up a delivery time for the door to be delivered. I took off work so I could be home because the install was the next day. Delivery driver showed up with spray foam and trim but no door. I called the ******* store and was informed the contractor was picking the door up before the install time. Next morning contractor called to ask me if the door go... read more
I received a lowes gift card upon returning an item. Upon leaving the customer service desk, I walked straight down the main Isle to the last isle. I got what I needed and headed back up the same main Isle to pay for my merchandise. After scanning my merchandise I realized that my gift card had fallen out of my pocket. Mind you is was 45min till closing on a friday night. The store had maybe 5 customers still last minute shopping. I told the manager I lost my gift card that i received not even 10min ago. I showed her my rece... read more
If I could give you negative stars I would... Bought a refrigerator in May 2020 and have the extended warranty. My refrigerator hasn't been working since May of 2022 the warranty company has came out 4 times and nothing has been fixed. I schedule appointments and they either don't show up or cancel the appointment. They have canceled or not shown up 10 times!! this is terrible customer service and it's embarrassing you would treat your customers this way. Today i had an appointment scheduled from ****pm and got a text at 12:... read more
Lowe's does not deserve even 1 star. I made the very stupid decision to purchase a shower door and installation with them in the summer of 2021. I took me hundred of calls to get a date for the installation and finally almost 4 months later they installed the door in November 2021. In June 2022, barely 6 months after the shower door was installed, the frame was very loose and one of the shower doors blew up while my teenager son was taking a shower. He gut cuts on his feet and hands, terrifying experience. I called customer ... read more
Purchased brand new whirlpool washer/dryer set in July 2022... washer broke less than 30 days later. Was informed about 2 day return policy when seeking help on issue. Purchased extended warranty on top of normal purchase. Now after calling different phone number contacts for the past 5 days... finally found through Whirlpool... a warranty repair man that will come to look at it, but have to wait another month before he can come out! So, I have successfully spent $1500 to go to the laundry mat!
People in lumber department don't know the difference between a 2x4 and a piece of plywood. **************** non existent. Had to wait almost 30 minutes to have 2 boards cut in half. 4 employees walked right past me and did not even acknowledge. If it weren't for bar codes, cashier has no idea what you are buying.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 2.7 star rating with 4,415 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com