This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lowe's Home Improvement
- Home Improvements
- Mobile, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I purchased Cabinets and countertops from Lowes the cabinets are great but the countertop is very bad they cannot get the measurements correct theyve been trying to cents September ******************************************************************************************************************************** to be charge 75 % to change it. the Porcelain cost twice as much as Quartz countertop I just wanna get this done correctly its been way too long Im really upset with us Ive been mine forever from Lowes Im really disguste... read more
WE purchased whirlpool refrig from Lowes with extended warranty.We have had problems with ice dispenser , multiple service calls with no resolve. Now since we met criteria we re to be reimbursed for a new fridge per warranty.However , since 4/21 have called Assurant at Lowes--x3. Was given a case/claim number on 4/21--and when I called x2 after --told that claim not in the file--had to again give info this time told to be escalated to Lowes headquarters and would recieve call in 2 days. Which of course did not occur Today ca... read more
I was at Store ****, in Warrensburg on Thursday, May 5th, to return yet another can of rotten chunky paint I received from this location. The Self Checkout attendant, ****, was untrained, unprofessional, and rude. The other employees, ****** and *******, were unprofessional, rude, and helped escalate an already BAD **************** experience. After enduring Taras awful service I was taken to the **************** counter by CSA ******** to finish my transaction. She explained they were short staffed. I expressed that I under... read more
I purchased a dryer on 4/23/22 with a delivery date of 4/25/22. On 4/25 they called and said they could not locate the dryer and would call me back. I never received a phone call back only the automated line stating my delivery had been rescheduled for 4/26. Since I didn't plan to be home as I never received a call back I had to call to reschedule. Only to find they would not answer the phone. I had to then call to find a manager to reschedule. The appointment was rescheduled for 4/28. In which they did not bring the accesso... read more
The delivery **** is a joke. Purchased a new washer and dryer on 5/3. Was told both were in stock and that they would be delivered on 5/5. Took off work and had my teenage son stay home from school to assist with delivery, install and removal (which I paid extra for from Lowes). Morning of 5/5 I called and it said that it would be delivered between 3:30-7:30. No big deal. Five minutes later I get a call from the delivery **** saying that my items didnt make it on the truck that was coming from TN and that they would like to ... read more
On 4/13 we ordered a lawnmower and paid using our Lowes credit card. Original delivery was from *********, ** with delivery date of 4/18. We received an email due to stock levels our order was being moved to Camden, DE and delivery date moved to 4/19. No courtesy call just an informal email, but ok its just one day. On 4/18 we received an email confirming our delivery appointment for 4/19 between 10:30 and 12:30. At 9:49 am on 4/19 we received a call saying our order wasnt ready (its a lawn mower!!!) and wasnt put on the tru... read more
Our interaction with the local Lowes store and their Installation Team has been very frustrating. The manager said she would check things out and get back to us. She didn't. We would tell the Installation Team that the installation had been rescheduled and they would call later to ask how the installation went. They would tell us that they would reschedule the plumber, they didn't. When he called to say he was on his way we had to tell him that the installation was rescheduled. When the installers finally came, they had only... read more
Lowes Bedford uses a company called Service First to do the installing of doors. This is the worst company ever. It took a total of 4 months to install one door. First it was they showed up at my home without the correct door, I waited a couple weeks to get the new door. The 2nd installers came and said we can't install we have the wrong door, a few more weeks pass and 3rd installers comes and takes my door off without checking to see if they had the proper door and correct size and found out after tearing my entire door dow... read more
Business response:
***** from Lowes responded to this Bbb review and tried to act as if I was compensated when there was no compensation accepted on my behalf.
RE: Store 696 (************** **)Fri29Apr22: Purchased toilet and arranged for installation.Mon2May22: Installer arrived and replaced toilet. Approx completion time: 2 hours.Tue3May22.earlyAMEDT: Noticed toilet base seal slightly leaking (pic available).Tue3May22.earlyPMEDT: Contacted store installation ***** Explained issue, lady on other other end said she would open work order.Wed4May22.earlyAMEDT: Noticed leak increased to moderate.Wed4May22.0945EDT: Called store, talked w/Linds[a|e]y (different lady from 3May). Asked fo... read more
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 2.7 star rating with 4,418 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com