Lowe's Home Improvement's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lowe's Home Improvement

2.7

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
2.74,415 reviews
Select a rating
Terry B.'s profile image
Terry B. 
3 years ago

Lowes are saying I did not pay off a previous balance I had owed, my personal banker from ***** Fargo had personally confirmed the payment was received in February by calling Lowes.It has been almost five months of harassment from Lowes.I will never shop here again, I would rather order online! 

James B's profile image
James B 
3 years ago

This nightmare started on October 16 2021. I went to the Lowes store in *********** **. I paid $35 to have my doors measured to see what I need. After measuring was completed, I had trouble finding what steps were next to get my doors ordered. After calling several times trying to get answers I finally got a lady on the phone. she did not have the answers I needed so I was transfered to another lady. She told me she could not find a file for me. I told the lady "that is funny, you did not even ask my name". That night I drov... read more

Irvin G's profile image
Irvin G 
3 years ago

We ordered 2 toilets with installation and removal. The first time no one from the installation service call us to notify us of the installation date/time. As a result, no one was home when the plumber showed up. The second time, we negotiated an arrival time of 8 to 10 AM. The service company Handy texted us that the plumber would arrive between 8 and 11 AM on 6/28/2022. The service company seems to be allergic to make phone calls (they would only text). As of this morning no one has called us. We are extremely unhappy with... read more

Joshua D.'s profile image
Joshua D. 
3 years ago

Set up up a quote for a fence In April. I was told after the quote was made if I picked out a certain fence the job would be completed in two weeks. A month later the job was not completed due to permits not being pulled. Around that time lowes delivered all of the supplies for the job and left them in the street. Left in a public street with no permit. It took weeks to get lowes to come out and take the supplies back because there was no installation date. I had to hand move every box of fencing to my yard so I didnt receiv... read more

Tracy R's profile image
Tracy R 
3 years ago

Asured what I am dealing with. I am demanding a REFRIGERATOR. I will be taking legal action now. 

Daniel F's profile image
Daniel F 
3 years ago

Horrible customer service. Ordered a fan online and received a trash can instead. They had no mechanism to get me what I ordered. I was sent to a store for a refund and was told the cant do anything about it. 

Catherine W's profile image
Catherine W 
3 years ago

6/25/22 in lowes Was there to buy a stove in the appliance department the associates stayed on the computer the whole time I was there will never show there again very poor management with a bunch of employees running around doing nothing that cant help you 

Tom F's profile image
Tom F 
3 years ago

Don't order anything that requires 3rd party shipping. As you would expect a dysfunctional company would partner with more dysfunctional companies. Good luck getting anywhere with either. I'm six weeks out from original delivery date and it gets rescheduled every single day. Also, Lowes won't ***** a refund ** ***************. Basically I'm out $1700 

Ed P's profile image
Ed P 
3 years ago

I bought a water heater online at Lowes with extended warranty, the day they were supposed to deliver they called n said that the water heater was sold to someone else.I ask for a refund, they said it would take a couple days. When I finally got the refund it was short the warranty cost . I called them at lowes at least 13 times trying to get the warranty refunded.Finialy they stop taking my calls They made no attempt to help me with the warranty refund 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 2.7 star rating with 4,415 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com