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Lowe's Home Improvement
- Home Improvements
- Mobile, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Signed contract on 9/1/2021 and paid $17,000+ to have steps and deck replaced on my manufactured home in a senior park. They finally came out in February 2022 and worked for 4 days then left because they did not have railings they needed. Also contractor did not pull permit that was required and for which I was charged $1,200. Then after numerous phone calls on my part they came out three months later in May and worked two half days, then said the stairs needed to be widened and left all their garbage, etc in my front yard. ... read more
Business response:
I would like to add that they paid the contractor his money in February when the job was only half finished. They never called me or sent someone out to check if the job was done. Of course he doesn't care about my job since he got his money. Lowes won't say if he also collected the $1200 for the permit I paid for and he never pulled.
I purchased an in stock dishwasher at the Lowes on Airport Road in **************, ** on 6/30/22 I have now been given (3) different dates for installation each one further and further out!Handy installation of your Lowe's order is confirmed to start between 9:00 AM and 12:00 PM on July 12. View or reschedule here Get excited for your Handy installation of your Lowe's product starting between 2:00 PM and 5:00 PM on July 12. Tap here to manage your booking:Handy installation of your Lowe's order with FDL TRUE PLUMBING *******... read more
1 star too many I purchased a promotional faucet from Lowe's *********** ** with a Lowe's card The item started to leak every where after a short period of time I have spent countless hours trying to resolve, I have spent countless trips to the store I recieved incomplete, incorrect information and only got the I need more information run around Poor quality care Poor customer service Poor product knowledge
An A rating! BS!! Change to an F! After waiting for delivery of a refrigerator, for most of the day, the appliance arrived damaged and the store manager did not care. What an awful company. I see decline and closure in the future. Closing account and moving on. Loser's!!
I have had an absolutely awful time accessing the protection plan I purchased on a dishwasher sold by Lowes. I have gone through the call center multiple times since April seeking resolution without success. I have had multiple scheduled appointments with service providers who have not shown up, and one that did show up, diagnosed the problem, and then never called back or returned calls I placed. One provider specifically called me and told me they were not coming (a day after they were supposed to come) because they are no... read more
I am writing this review for the surfside store in **************. My wife made an online purchase for a washer/dryer combo and a refrigerator. We got the email on Tuesday July 5th saying our item was ready and we had to pick up the item by Sunday or it would no longer be available for pickup. The items were taken to the Surfside Lowes in SC which we live over an hour from. We got there at 9:30 am that morning. Immediately it was noticeable that there were a lot of employees cutting up and doing nothing. Now I stress that I ... read more
We did not receive the full refund for a fence installation that didn't get done there is $266.48 that has not been returned from a total of $9089.38 that they received from us all at on time. We were give $250.00 June 21st $4892.15 and $3430.75 on July 1st 2022 and this does not total what they were given for the fencing materials and installation and ***** was overseeing this matter and still hasn't gotten back to my husband on these funds
When you buy a premium product you expect superior service, or at least service on par with other vendors. You don't expect no service at all.I purchased a ***** dishwasher and a three year extended warranty a few weeks ago from Lowes. The item was delivered and then installed. It leaked...not from the installation, but from a manufacturer's fault in bowels of the machine. Unfortunately, it arrived on a Friday and was installed on a Saturday. We tried it out late on Sunday and realized it was leaking, so we called Lowes earl... read more
Absolute worst customer service experience Ive ever had! Purchase date: 6/19/2022 Purchase price: $2,682 wash/dryer Tuesday 6/21/2022 1st delivery scheduled date: came damaged, and they said they would come back tomorrow but never showed up. The status said delivered for over 30 hours Wednesday 6/22/2022 I could not get ahold of anyone who handles deliveries at the store after calling/on hold for 2 hours. They kept hanging up on me, so I had to call corporate to have them call me back to reschedule my delivery Thursday 6/23/... read more
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 2.7 star rating with 4,415 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 8:00 p.m.
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