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Lowe's Home Improvement
- Home Improvements
- Mobile, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
The option for zero stars should also be allowed!! Purchased a Maytag dishwasher on April 19th, contractors installed it on May 4th. The dishwasher was damaged, but we didn't see it at the time, After four loads the dishwasher threw a E sign on the display. We contacted the store and on May 24th the same installers (we where later told that the Company Xtreme had caused similar issues with other customers) came to bring the dishwasher back to Lowe's, We noticed it was caved in and the split caused water to leak and seep in t... read more
The location will not answer any calls or will hang up on the caller.I spent over 30 minutes waiting someone/anyone to pick up.The company has failed in the realm of timely and courteous customer service.I could give them negative stars, I would.
I have been trying for over a week to get my Fridge fixed. I keep getting hung up on and told it's not covered. I was told to send my receipt and later got an email about saying that both items were seen. I've spoken to both customer service and assurant and still getting the run around. I will never by anything from lowes again. Their are taking people's money and not honoring their contacts. I will be looking to ***.
I ordered a dishwasher Feb 10 to be delivered and installed. When delivered to my home which is a mobile home I was informed that they do not do installs in mobile homes. So they left the dishwasher at my home and I had to hire a plumber to install it. I got it installed and now lowes refuses to refund the install money to my card. I am still fighting with them fives months later to get 133. 79 . You would think a big company would have better customer service than this.
The customer service is horrible! I'm a pro customer and it's a store I don't look forward to going to due to the poor customer service in all departments. For example, today Tuesday July 12, 2022, I ordered paint and several gallons of deck stain at the paint section. The lady at the paint department simply had a bad attitude on her job. Her mannerism was nonchalant and hostile. It was clear she did not want to be on her job. I disregarded the attitude and proceeded to place the order for the paint and stain. I ask her one ... read more
Made a large purchase a year ago. I even chatted with someone online who recommended vanities for restrooms which was a horrible experience. When we got vanities and paid someone to install we noticed a FEW WEEKS that counter tops were getting damaged we tried calling store time after time for over a year and was told pretty much too bad. We have tried calling customer support several times and just been given the run around. Management and customer service in store were very rude and did not care to help
Lowes ******** ** Store # **** I bought a dryer on Saturday and was told it would be delivered on Monday. It was never delivered. I called and was informed my house was the next stop. It never came. I called first thing Tuesday morning and was told in their notes it said " spoke with customer and he requested to reschedule". That's a bold face lie and I told them to search the call because it was probably recorded. I never rescheduled. I was put on hold for over 20 minutes only to be hung up on. I finally got in touch with s... read more
So I was at the ******** ** store today and this situation ensued.I was trying to buy a lawnmower online.Well, I couldnt pay with 2 cards on the website so I went to the store to buy it there They sent me back to lawn and garden to an associate who wrote my order on a wrinkled piece of paper and told me hed turn it in to his manager in 3 days So I went back to customer service and asked if someone could please help me so I got it wrung up and they proceeded to put the wrong total on each card Well at this point Ive been at t... read more
they do not honor full lifetime warranty, thanks **** they dont deserve star rating
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 2.7 star rating with 4,415 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 8:00 p.m.
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