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Lowe's Home Improvement
- Home Improvements
- Mobile, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I went to Lowes on 7/1/22 and its 7/18/22 and I'm still waiting on the Dryer to be hooked up. They have horrible customer service . Just a lot of run arounds.
Worst possible install support from Lowe's.Customer Support **********************;I went to your ******* ** (****) store on March 26, 2022 and ordered a storm door for the side of my house. **** processed my order and told me I would get the door measured that week and would have the installer call me for an install date, A day or two later I received a message that my front door was measured and the information sent to the install team. I called **** and informed him that the message was incorrect, and to have the installe... read more
Good luck with getting any help with appliance delivery! They use a crappy company called Retail Direct for appliance delivery. We were supposed to have a refrigerator delivered last Monday between 8:00 am and 12 noon. It never showed. Couldn't get any updates on where our delivery was or when it would be delivered. The excuse from Lowes was that they use a third party company (Retail Direct) for deliveries and don't have driver names, phone numbers, etc. I was on the phone ALL DAY LONG with both Lowes and Retail Direct. Got... read more
I bought $3500 worth of appliances from Lowes after sales discounts.the first two delivered were my gas drier and new washer on June 29th they did the gas hookup on the drier. On the July 14th they delivered my gas range, dish washer, and over the range microwave, but only installed the range, today July 18th there installer came to install the dishwasher and microwave, and as soon as he walked in he said " I smell gas, bad!""did you recently have a range or drier installed?"So I instantly call my local Lowes to tell them ab... read more
That they have an A+ rating on BBB with the number of complaints here, shows that BBB is just interested in getting paid by companies. I have personal companies that i own that are BBB accredited as well, and know how it works firsthand. That said, I wouldn't pay a nickel for another Lowes plan. It is fraudulent and they do not stand behind the terms of their agreement. For example, the 4th time an appliance needs to be fixed is supposed to give the option for a buy-back or replacement. They are now claiming on the 6th repai... read more
I ain't never been treated that bad before in my life, an it will be cold day in h*** before I walk back into Lowes Home Center, I paid over 700 bucks for a air compressor an now that it's gone out they won't replace it an it has a lifetime warranty, they trying to say they can't find my receipt, that someone put it in the computer wrong, so I'm DEF FILING A COMPLAINT BECAUSE I EITHER WANT MY DARN MONEY BACK OR A NEW AIR COMPRESSOR
The manager of the Lowes Santa Fe store, *************************, is reneging on an offer HE made to compensate me for the appalling Kitchen Cabinets/Countertop installation, spanning 15 months for a 10 x 10 kitchen. Telephone calls and messages go unanswered. I have written to upper management (******************************) with similar results. They have both received a detailed accounting of failed deliveries, incorrect orders, and missed installation dates..The biggest fault in this installation is that they dismantl... read more
I paid in full for a new ******************* October 2021. It is still not completed & door was not hung correctly. Customer Service keeps emailing that it will be resolved but it is still not finished and they don't know when the correctly measured materials will be available for installation. They've attempted to install door two times since March 2022 but eith had wrong measurements or incomplete materials.
Tried to call Lowe's Home Center in *******, ******* . . an absolute nightmare. Automative answering service. Almost impossible to get a real person. When you do get through to someone, they transfer you and you are left waiting until the phone goes dead. You try again and you get a a person, but she is too busy to take your order. YOU CAN'T MAKE IT UP.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 2.7 star rating with 4,415 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is closed now. It will open at 8:00 a.m.
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