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Lowe's Home Improvement
- Home Improvements
- Mobile, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I shop at a local Lowe's store frequently. Generally they have good, if not great, customer service. My review is regarding a few situations where Lowe's did not have an item in stock that was shown on their web pages. Before getting into the details, I recognize that the current health crisis presents retailers with huge challenges. Retailers that attempted to remain open during the crisis are to be applauded. That crisis is now five months in duration, and solutions to most supply chain difficulties should be well-in-hand.... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
17 calls. either no one picks up or it is busy.this is unacceptable.if you don t want business then post it on your website. I just made my 10000 fence purchase somewhere else.stay away from their stores and their stock
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Tub and surround installed with cracks. Lowe's refused to fix it. Run, don't walk, away from doing any business with Lowe's.
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
LOWE'S Probable the WORST customer service I have ever dealt with!!! I ordered a dishwasher online was given a delivery date and time of a couple of weeks When it wasn't delivered I called the following day several times trying to speak with a representative and was bounced between departments with no answer from anyone I was finally informed it would take ANOTHER month to be delivered I finally spoke to a Manager and was offered an upgrade that was actually in Stock I picked it up and paid for it that day You would think th... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Bought a washer had it delivered and set up. Just found out that it has been leaking for 3 months now. I have black mold and my floor and wall is all messed up. They did not connect the hose properly during set up and we had no idea. Had a contractor out today to take pictures and let me know the cost of all the repairs to all the water damage to move forward with an attorney to get this all taken care of. I pray of a positive outcome.
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I ordered a grill for my boyfriend for Father's Day on June 12th. Even though I'm pretty handy, I requested the free assembly. The ready by date was June 19th, but with the current state of the world, I knew it may be longer. I called on June 27th and was advised the grill would be ready on the 29th. I had not received an update so I called on July 1st. I was told the person, who gave me the June 29th date, mispoke and that the assembler would be there on the 2nd. I was advised the grill was placed accordingly to be assemble... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
DO NOT ORDER FROM LOWE'S RIGHT NOW! Save yourself the pain! Their website inventory is a LIE! I ordered a dishwasher and dryer online. The store (Union City, CA) said both were in stock and would arrive in 5-7 bus days. One day before the scheduled delivery they email to tell me it's delayed 2 wks. I spent 45mins trying to speak w/someone to explain. Finally did, and they were able to deliver one item 5 days later and said the second would definitely arrive in 2 wks. That was 1 wk ago, and I got an email saying it's delayed ... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Bought a refrigerator online. Says it was delivered. Keep calling for answers and no a single person can answer me. Terrible customer care. So I paid 1500 to get nothing. I cant even get someone to give me back my money. This is a scam. Lowes in Patchogue NY.
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Worst customer services. It always have those "bait deals" that attracted people to place order, than cancelled it unannounced. I find that more like cheating, false advertising, and dishonest. This company belong to be buried in grave...
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 2.7 star rating with 4,423 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
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