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Lowe's Home Improvement
- Home Improvements
- Mobile, AL
About this business
Location details
151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Do not have Lowe's contractors build a fence for you. Worst service ever and still trying to get fence repaired and money back for damages. Horrible! 3 months of a mess here and bad communication. Missed half my delivery and couldn't find it. Installed improperly and workers littered my property.
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I paid over $15k to Lowe's for a standby generator. After the generator was installed on my paver patio the installer asked me who had done the paver work. He called them and told them to come out and replace the pavers he had moved during the install and he told me that Lowe's would pay for it. Now, Lowe's won't respond to my texts or calls so I guess I'm stuck with either paying for the reinstall work myself or living with a backyard that is totally destroyed. I would urge anyone considering Lowe's for install work to seri... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Yet another HORRIBLE experience with a large Greed First corporation! I would give this bunch a MINUS five stars if it were possible. This outfit and EVERYONE associated with them, from the CEO down to the local installers, are incredibly deceitful, lying, cheating con artists - and evidently VERY PROUD of it. Profits first, and by ANY means is clearly their ONLY priority. This particular nightmare began when I asked for a quote on a siding job, thinking I would be safe in dealing with a large, reputable, nationally recogni... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
We bought a fridge from lowes in January and it was supposed to be delivered in February because our old one went up. We didn't have a fridge till we got a new one. We have 4 young children in our home so its crucial to be able to feed them something other than fast food. Anyways the delivery date comes and goes, no fridge! The fridge didnt end up showing up till end of March/beginning of April. When it arrived the delivery workers said it would take 24-48 hours for the fridge to get to temperature. So I signed everything as... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I ordered a microwave online three weeks ago, so far I have not received it. I called so many times and they can not promise a delivery date nor a tracking number. finally came to find out they never shipped the item. they will not compensate me for any of the fake promises they promised online or on the phone. they just want to issue a refund.
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Purchased a riding lawn mower on 9/5. Husky. was working with a store employee, they verified that it was in stock, it could be taken out of the crate, 9/6 & I would have it 9/7. I got to check out, another employee said no you can't get it until the 10th. Sorry don't know why the other person told you that. Gave delivery address, because my billing address is a P.O. Box. So day of delivery, delivery company ( it's not Lowes FYI) said we are almost at po box !! What you are going to drop it at the post office! I said you hav... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Unfortunately, Lowe's has outsourced their delivery services to a 3rd party. That companies name is Retail Direct, and they are AWFUL. However, Lowe's has been great. After damaging our floor, the refrigerator, our porch, and refusing to wear masks, Retail Direct has been largely unresponsive and unaccountable. However, when we informed Lowe's about all of this, they made everything right. They tried to advocate with Retail Direct and got nowhere with them. So, they took it over themselves and got us a new refrigerator, bett... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Horrible. Sold use a range that was not in stock. Tried to charge credit card twice. Unauthorized hold on credit card. Just horrible customer service. Told us everything was a go for Monday on Saturday. E-mailed Sunday and said they didn't have.
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I would give 0 stars if I could. I ordered a 4 piece Samsung set - Fridge, Stove, Microwave hood, and dishwasher- at the end of August. Due to the website not allowing me to put an order through, despite a woman in the chat telling me all 4 items were available for purchase, I had to call the customer care line to put the order through. She told me all 4 items were IN STOCK and would be delivered to me 9/12. Then a few days before the order is supposed to show I get an email saying the order was pushed back until 10/5. I cal... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 2.7 star rating with 4,441 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
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