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Lowe's Home Improvement
- Home Improvements
- Mobile, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Awful company to work for or shop with, will treat you horribly and never provide halfway decent customer service. Simply put, NEVER DEAL WITH LOWE'S IN ANY WAY, NOT AS AN EMPLOYEE, VENDOR, OR CUSTOMER!
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
This is regarding a water heater installation. It took 20+ calls to schedule because Lowe's was so unresponsive and their reason was " our outgoing phone calls aren't working." Seems unlikely that a large national company is unable to place calls. Then, I signed a contract with Kristin M**** as the authorized representative from Lowe's. However, the subcontracted company who did the installation had never seen this contract and tried to charge us more than was agreed upon. Thankfully, the subcontracted installation company w... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Lowes ripped me out of 200 by taking my order out in 3 parts and over charging!
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Went to Lowe's to buy a dryer a clothes dryer almost 4weeks ago & Scheduled an install March 6, 2021! No one showed up! After hours on phone rescheduled for after 12 PM SATURDAY 3-13-2021, today. The delivery shows up at 9:30 AM & husband not even awake! Worst experience ever ! There should be ZERO STARS ! the frustration of this is beyond reality as the worse ever in my lifetime of horrible customer service! The assistant manager did call delivery & got same response of tap #3 for delivery 2x's! Then after dozens of rings i... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Delivery schedule for fridge today. Text at 1;45 stating they'd arrive in 20 mins. Spent 45:42 mins on help line. Delivery reported failed delivery at 1pm. Tracking shows truck never left this morning. Fake name, partial phone number ALD delivery. Help line called manager at local store- LOWES OF S.E. AUSTIN, TX. Put on hold-after 15 mins store disconnected call. Help desk made "report" zero contacts, zero information. Now what?
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I sent an email to Lowe's corporate customer care address. I received a request to provide my store number or store address of my purchase. I provided it. The representative then replied to state that I could call the toll free number if I want to find out when my fence installation would take place. No recognition or addressing all of the issues that I outlined in my email. Paying Lowe's to install our fence was truly a mistake and a disappointment.
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
RACIST incident involving an employee at the 12615 SW 72nd ave. Tigard OR store. Do not shop here if you're a person of color. An employee named Roger discriminated against me and my family while looking around for a refrigerator. He deliberately approached us three times in the most aggressive way possible and made it seem as if we can't shop around. He kept insisting it's for serious inquiries only even though we were serious in purchasing a $2000+ fridge. He successfully got us out of the appliance section and continued t... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
July 2020 I had vinyl flooring put in my house. I then left for the summer. When I returned I had internet put in and had to move the refrIgerator. The floor ripped in different areas. I left it alone until Thanksgiving when I tripped on it. I glued down one of the pieces that were ripped and I called Lowes. They sent out an installer who said it wasn't my fault. So I waited to hear from the complaint department to hear how they would fix it. They never responded until the end of February, 2021, after many calls from me. The... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
***** *. I recently had a fence installed from Lowes in August and the panel completely fell. I faced the main street and my entire background and house were exposed. I lived in this house for over 23 years with the original old wooden face that NEVER had ANY situations. Lowes claims "This email is to advise you of the results from the installer pertaining to the assessment of the fence. Installer stated the damages are likely (LIKELY - REALLY) due to extreme weather, winter snowfall, and winds. Lowes 1yr labor warranty onl... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 2.7 star rating with 4,423 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is closed now. It will open tomorrow at 8:00 a.m.
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