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Lowe's Home Improvement
- Home Improvements
- Mobile, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Worst Customer service, lack of communication ....Purchased a refrigerator a week ago and they have my money. I just want my refrigerator, the internet withdrew my money and told me they can not locate my refrigerator nobody called me and said anything...I had to call and inquire about it. Store manager did try to help ... but it doesn't help that this is a big inconvenience...and I already sold my refrigerator. I have young children. I don't mind getting another refrigerator another brand ....but I'm not taking anything les... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I WILL NEVER DO BUSINESS WITH LOES AGAIN. THEY DO NOT STAND BY ANY PRODUCT THEY SELL!
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
They cannot get your order right to save their own lives! We ordered a house full of doors and Pella windows for a new build, in October 2020! One window was delivered broken and the front door was busted! The second window was reordered without us being consulted or without any paperwork sent to us, so we assumed that it was correct. Finally, the door and window came in, I think it was February. We had to pay Lowe's to have them install because it took so long to get them in that our framers were long gone. This guy from Cr... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I had Lowe's install carpeting in living room, dining room, up stairs and a hallway 3 years ago. It has buckled terribly. I have a 90 year old mother living here and am scared she will fall over these humps in the carpet. There is not just one I have counted one huge one directly in middle of living room, five in the dining room and one in the hall. I called to ask if they could come out and re-stretch the carpet I was told "no", because I only had 90 days after installation to report and problem. (Are you kidding me) after ... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Lowe's used to be reliable. Not anymore. Depleted staff. Most employees are put in departments that they are ill equipped to help customers. Installation is even worse. You get appts & no one shows.
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I would give zero or negative stars if I could. This store's customer service was fine, but they were not even told that the order was shipping to them. We bought a fridge for approximately $1,500. After our purchase, and while the charges are pending we got an email saying it was delayed. The email did not say that we had to confirm it again. I also had to agree to drive 45 minutes to the fountain Lowe's to pick it up because, despite advertising delivery they wouldn't deliver, and they wouldn't send it to either Pueblo sto... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
In 2020 I order a refrigerator for future delivery, understanding that COVID had backed everything up. It was postpone several times, and when I called a couple of weeks ago I found out that it had been discontinued. They didn't call me to tell me. I had to call them. I checked out the suggested alternative model, and it wouldn't work. For a week I have been trying to get SOMEONE to answer the phone so I can instruct them to send me back my money. I have called 16 times in the last week. Each time an automated attendant asks... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
The PSE Fence Quote from ****'s Store #28: My Experience on the Ethnically Insensitive Racist and the expletive verbal assault followed by Price Gouging and the cover up to protect Management bonuses and the PSE from Higher Management of ****'s Home Improvement. It started on Insurrection day January 6th 2021, that evening my city suffered an F1 tornado. We were safe and I thank God for our safety in our old 1910 fixer upper farmhouse. Our privacy fence was trashed as was our old metal 2 car garage/shed, thankfully my partne... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Over the years we have purchased and ordered many items from this Moline store. Quality of items and Customer Service was always great, even if there were problems getting what we ordered, etc. They were always willing to go out of the way to be pleasant and accommodate us as best as they could. 2 weeks ago we purchased a Weber gas grill to be assembled and delivered. A few minutes before delivery, as they said they'd do, they called to say they were on their way delivering our unassembled Weber grill. We rescheduled which w... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 2.7 star rating with 4,426 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
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