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Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around.
3387 Lowery Pkwy, Birmingham, AL, 35068, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Ordered the 12 oz. ribeye, it came out of the kitchen cold. They took it back and "heated" it up, brought it back and we cut in to it. This steak was literally about 90% fat. Word to the wise, DO NOT order the ribeye from here!
Business response:
Oh no! We're very sorry to hear your experience wasn't the best, Keith and we will be checking in with this store. If you'd like us to follow up with you, please send us a private message with some more details and your contact info (email address/phone number). Here's a link to our Official Facebook page: https://www.facebook.com/Logans.Roadhouse/ . You can send us a PM by clicking on the message button below our cover picture, or you can give us a call at 1-844-6LOGANS. Our team will be glad to follow up with you. Thank yo... read more
Waitress was slow, service was bad & food wasn't that good. A family across from us also was complaining that it had been a few months since they had been, decided to try it again & also said they would not be back!!
Business response:
Hi Susan, we're sorry to hear this and we will be looking into it. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our Official Facebook page: https://www.facebook.com/Logans.Roadhouse/ - or you can give us a call at 1-844-6LOGANS. Thank you.
I brought my Mom who is in a wheelchair they held the door for us and were very sweet! Our waiter was very sweet! Our steaks were ordered well done and they were pink inside but other than that the food was great! Awesome salad!
Business response:
Thanks for taking the time to leave us a review, Shannon. We appreciate your feedback and hope to see you again soon!
Just didn't care for it took so long to bring the food, when it finally arrived it was cold and hard... Sent it back she still wasn't served good.. Never will I return
We ordered an appetizer that never arrived. Our food came within a reasonable amount of time, however, I had to ask for our salads. They were some what busy, but so much so that mistakes like this should happen. She was propped up on the front counter chatting with hostess when we got there. Not great service. Oh and she couldn't wait to give us our ticket so we could leave.
Business response:
We're sorry to hear your experience wasn't the best. Please know that we take your feedback seriously and we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number).
Service was Great and The Food was on POINT... Waitress was Fantastic ...
Found a roach crawling on our table. Need I say anymore?
Business response:
Hi, Breana. We will be looking into this for you. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number) along with any further feedback you may wish to provide. Thank you.
We were seating very timely considering the crowd we thought was ahead of us. The waitress was very friendly n did a great job. Our food came fast! Rolls , entrees and portions were awesome. I tried the new grilled wings w/ bourbon sauce. Loved Them!!! Great Night !
Business response:
Thank you for taking the time to leave us a review. We hope to see you again soon.
First of all the food was good. Had no problems there. But the spare plate I requested was disgusting!!! Server brings another one and it's the same way!!!! Also the server poured coffee into my sweet tea!!! Ugh as if I wasn't disgusted enough with the dishes!
Business response:
Thanks for leaving a review, Neshay! If there's anything else that we could improve, we'd love to hear it. Feel free to private message us with more of your feedback along with your contact info (phone number, email address), if you'd like our team to follow up with you.
Logan's Roadhouse has a 3.4 star rating with 3,049 reviews.
Logan's Roadhouse is closed now. It will open at 9:00 a.m.
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