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Logan's Roadhouse
- Steakhouses
- Birmingham, AL
About this business
Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around.
Location details
3387 Lowery Pkwy, Birmingham, AL, 35068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
we waited in on a table for 30 minutes and then another 40 minutes for the food I ask the waitress to check on our food and she said she checked with the manager and he said it was only 32 minutes when I talked to the manager he said he had not talked to her. all the food was cold when it came to the table , it was a very ba expirence and we will not be going back. the manager did offer to take something off the 92.00 bill but we were not there for free food just good Hot food was what we were looking for . and I will tell a... read more
Business response:
We're very sorry your experience wasn't the best. Please know that we take your feedback seriously, and we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/. You can send us a PM by clicking on the message button below our cover picture, or you can give us a call at 1-844-6LOGANS. Thank you.
Called at 4:20 and placed my small to go order and was told it would be ready in 20 minutes. Showed up at 4:45 and it wasn't ready. No problem. But an HOUR later still had no food. Spoke with the manager and assistant manager 4 times and got absolutely no where. Never going back.
Business response:
We're very sorry your experience wasn't the best, Staci. Please know that we take your feedback seriously, and we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/. You can send us a PM by clicking on the message button below our cover picture, or you can give us a call at 1-844-6LOGANS. Thank you.
Service was great and waitress was excellent and always checked on us quiet a few times. It was one of my dad's favorite places to go. Always good food and atmosphere.
Business response:
We're glad to hear that you enjoyed your visit! Thanks for taking the time to leave a review.
It was great food and we had a great waiter. He was polite and friendly!
Business response:
Melissa Humphries We're glad to hear that you enjoyed your visit! Thanks for taking the time to leave a review.
Dirty (saw a roach), slow/no service, gross food (new peppercorn grilled chicken sandwich)
Business response:
We're very sorry your experience wasn't the best. Please know that we take your feedback seriously, and we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/. You can send us a PM by clicking on the message button below our cover picture, or you can give us a call at 1-844-6LOGANS. Thank you.
This location needs to be shut down! Horrible service, cold food, rude servers and managers, servers so high they don't even know what they are doing, and the list goes on and on.
Business response:
We're very sorry your experience wasn't the best, Gina. Please know that we take your feedback seriously, and we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/. You can send us a PM by clicking on the message button below our cover picture, or you can give us a call at 1-844-6LOGANS. Thank you.
Sooo I just walked out of the Logan's Roadhouse in Fultondale, Alabama because the young lady told me that she couldn't seat anyone. Note that this was AFTER she stated that they weren't busy and there was tons of seating available. Aweful customer service. I'm going to submit a formal complaint to their corporate office as soon as I get off work tonight. Sad...
I LOVED THE FOOD AND THE SERVICE IS THE BEST I HAVE EVER HAD SWEETEST AND KIND I REALLY RECOMMEND LOGANS!!!
Business response:
We're happy to hear that! Hope to see you again soon! :)
Crowded on Sundays. Food was good and big portions. Love the bread they bring while you wait on your food. Waitress was awesome aswell
Frequently asked questions about Logan's Roadhouse
How is Logan's Roadhouse rated?
Logan's Roadhouse has a 3.4 star rating with 3,049 reviews.
When is Logan's Roadhouse open?
Logan's Roadhouse is open now. It will close at 6:00 p.m.
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