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Logan's Roadhouse
- Steakhouses
- Birmingham, AL
About this business
Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around.
Location details
3387 Lowery Pkwy, Birmingham, AL, 35068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The food was awesome, our waiter was the best. It was 10 of us, everyone was pleased with the food and service. We eat here quite often.
Business response:
We're glad to hear that you enjoyed your visit! Thanks for taking the time to leave a review.
Why do people even try to eat here. Always terrible service.
Business response:
We're very sorry your experience wasn't the best, Tim. Please know that we take your feedback seriously, and we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/. You can send us a PM by clicking on the message button below our cover picture, or you can give us a call at 1-844-6LOGANS. Thank you.
Service was terrible and so was the food i don't think I'll ever go back
Business response:
We're sorry to hear we fell short of a great dining experience. Please know that we will be checking in with the store. Please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS so we can follow up with your concerns. Thanks.
I used to love their 16oz ribeye. Last night, my 16oz ribeye was wafer thin and tough. I hope it's a one time occurrence because I love Logan's. I may have to find a new place to get steak. The service is always good though.
Business response:
Hi Randall, we're sorry to hear this. We take feedback like this seriously and will be checking in with that location. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/. You can send us a PM by clicking on the message button below our cover picture, or you can give us a call at 1-844-6LOGANS. Thank you.
Business response:
Hi Monica, we're so sorry to hear this. Please know that we take complaints like this seriously and we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/. You can send us a PM by clicking on the message button below our cover picture, or you can give us a call at 1-844-6LOGANS. Thank you.
It was horrible!!!! We only got one refill during the entire dinner. I asked the waitress why are we drinking out of paper cups, and she stated dishwasher was broke. Food was nasty!!!!! Plus she forgot to put my gravy on my chopped steak.
Business response:
We're very sorry to hear about the experience you had with us. Please know that we take your feedback seriously and we will be checking in with this location. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS. Thanks.
I had a horrible experience there on the 14th. I am still waiting on corporate to call me back... service was HORRIBLE... management was HORRIBLE. food was burnt, not to mention that it took 30 min to receive the food... the fastest thing we received was the check and it was even wrong
Business response:
Hi, Monica, we apologize for the delay. Sometimes it can take a little while for a member of our team to touch base. Someone should be contacting you soon.
Worst service ever! Not to mention the food was not freshly prepared and we waited 30 plus minutes for our order. Some co-workers and I went yesterday for lunch. Never again!!! Not only did the server provide awful customer service so did the management! One manager aid he was coming back with another option for our messed up food and never returned! After voicing our issues of with the food and customer service, we still paid full price! Won't visit this location again! If upper management is reading this you need to clean ... read more
Business response:
Hi, Gabrielle. We're so sorry your experience wasn't the best. Please know that we take your feedback seriously and we will be checking in with the store.If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/ or you can give us a call at 1-844-6LOGANS. Thanks.
The staff were nice, but the menu has been reduced to little to nothing. And you want people to eat here? This isn't the old Soviet Union or third world. Get with the program. Left to eat elsewhere.
Business response:
We're sorry to hear this. We make changes in our menu to keep things fresh and fun. Is there anything in particular you'll miss? We'll pass your message along.
Frequently asked questions about Logan's Roadhouse
How is Logan's Roadhouse rated?
Logan's Roadhouse has a 3.4 star rating with 3,049 reviews.
When is Logan's Roadhouse open?
Logan's Roadhouse is closed now. It will open at 9:00 a.m.
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