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INFINITI of Bellevue
- Bellevue, WA
About this business
- Luxury automotive sales - Infiniti vehicle maintenance - Auto financing - Infiniti leasing - Only Infiniti dealership in WA with an A+ BBB rating - Management team with 115 combined years of Infiniti vehicle and customer experience - Certified Infiniti parts, technicians, and repairs - Auto detailing - Preowned Infiniti car sales - Preowned luxury car sales - Luxury Performance Vehicles - G25, G37, M37, M56, EX35, FX35, FX50, JX, QX56 - Preowned Lexus, BMW, Audi, Acura, Honda, Toyota, and Mercedes vehicles - 15 years servi... read more
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
As always, exceptional service I used to be leery of the idea of owning a luxury car and how it might break the bank for me, however Infiniti of Kirkland has done much to assuage my fears. They always take the time to go into depth about anything my car needs and treat me the same if I am there to change an oil filter or if I am there for something much more in depth. AJ in particular took really good care of me and my car last time I was there, making sure I knew what was going on and how much everything would cost, which w... read more
Infiniti Rocks! I had the best experience shopping at Infiniti of Kirkland I love my new car the sales girl Kate was very professional has a lot of car knowledge she even made me coffee twice super friendly I would recommend this dealer to anyone and yes I would come back again! And. They even filled up my car full tank thank you Infiniti of Kirkland you guys are the best
Recently I purchased a 2010 G37x. It also had locking lug nuts (with no key) that needed to be taken off and replaced by new ones from Infiniti and some trouble codes that need to be reset. I went into Infiniti of Kirkland on November 27th to schedule an appointment with Chris, presumably a service manager. I work 9am – 5pm during the week so he informed me that I’d need to come in on Wednesday or Thursday because of the extended shop hours. I set up an appointment for yesterday (December 4th) at 5:30pm and left. I was 10 mi... read more
My wife and I purchased a new JX35 and had simply THE BEST buying experience we have ever had getting a vehicle. The salesman, Dan Wilson, has set a new standard for attention to detail and customer service. In the end one of the key reasons we decided to go with Infiniti over the other luxury brands was the fantastic job Dan did during the sales process. We just wanted to give him our business. And let me also say that the rest of the Infiniti of Kirkland team was just as terrific. We'll definitely be going back to them.
Don't ever go there for any repair works. They'll charge you $1700 for a part worth $700 on infinitipartscenter.net (Labor not included).
This dealership treated us like royalty while we were in and ended up purchasing our car. Since we have left the dealership, it has taken me 2 weeks to get a response on status of Keyless remote entry keys and the installation of Lo-Jack. I never did get a response from the salesman. My communication has been with the gentleman who helped finance the car and one of the managers. What happened to customer service and follow thru? Update: 7/10/12- while at dealership getting Lo-Jack installed found out that part of the communi... read more
This dealership let me buy a new car and take it home. They then called up after the papers were signed and told me that there was an issue with my trade in... And told me I would have to pay an additional $3000 for repairs to my trade in. Ridiculous. No customer service at all! Beware when dealing with them. I've never had such an awful experience ever.
Fahad Usmani did an outstanding job of helping me along in my decision process in terms of providing me with viable options to meet my financial objectives. I was ultimately able to get the car I wanted without the financial parameters I desired.
We received the contact information of this dealership through Costco Auto. We were expecting a "pre-negotiated" deal without further hassle. We were VERY disappointed. The test drive went well. But as soon as we start talking about the price, I found Matthew is playing the old car buying games with us. He started with a price that is WAAAAY high. Then he is asking us to "make an offer". The price they gave was totally out of proportion of the special deal they advertised. We ended up talking with another Infiniti dealer fur... read more
Business response:
Dear CW, As the owner of this dealership, I sincerely apologize that you did not have the type of positive sales experience we strive to provide to all of our customers. The Costco discount program is a terrific membership benefit that we’re proud to offer and one which is highly beneficial to Costco members. I spoke to our New Car Sales Manager and the vehicle you selected to test drive and considered buying was a much higher contented and more expensive model than what was being offered in the national leasing specials. Al... read more
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,141 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is open now. It will close at 7:00 p.m.
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