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INFINITI of Bellevue
- Bellevue, WA
About this business
- Luxury automotive sales - Infiniti vehicle maintenance - Auto financing - Infiniti leasing - Only Infiniti dealership in WA with an A+ BBB rating - Management team with 115 combined years of Infiniti vehicle and customer experience - Certified Infiniti parts, technicians, and repairs - Auto detailing - Preowned Infiniti car sales - Preowned luxury car sales - Luxury Performance Vehicles - G25, G37, M37, M56, EX35, FX35, FX50, JX, QX56 - Preowned Lexus, BMW, Audi, Acura, Honda, Toyota, and Mercedes vehicles - 15 years servi... read more
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I brought my beater in for LOF. Didn’t realized that as car aged, many parts are wears and tears as well. But thanks to the DJ at Infiniti of Bellevue. Even though, the recommendations were two pages long, but he didn’t pressured me to get all of them done at the same time. He professionally advised me on the priority of the needed repairs. Bottom line is: There are still good and honest service consultants out there.
Business response:
Stevesaephan, Thank you so much for taking the time to leave us a review. We are happy that you had excellent customer service here at INFINITI of Bellevue. We look forward to seeing you in the future!
Integrity Displayed Shout out to Infiniti of Bellevue and Eric, the sales manager. We purchased a pre-owned car there on February 15. A few days later we inadvertently discovered a previously undetected area of prior damage that could have affected the safe operation of the car. When we contacted Infiniti through Eric they readily agreed to fix the damage and followed through as promised. Appreciated the integrity displayed and will proudly display the dealership name on our license plate frame (even though it's not an Infin... read more
Delivering on their promise This is a very dishonest business! We came in to buy my wife’s dream car(Camaro zl1 1le) and the experience was horrible. Her father passed away and this was a way to connect with him( he had a 68 ss rs which he purchased when he came back from Vietnam). It was his 3rd child. We negotiated with Eric and Russ. They came back with a written offer at $53,500. We sent them a message saying we accept the off. I couldn’t get anyone to return my messages or phone calls. I finally got a response after a c... read more
Work with Todd Fee! Dropping a quick note to give a big thanks to Todd Fee for all of his help working through the process of finding the right car for me - he was patient through a lot of indecision on my part (including multiple test drive appointments), answered all questions promptly (even over text and email), and provided all of the information needed to help me get there. He was extremely straightforward, honest, and fair throughout and I can't say enough about how refreshing that was in the car buying experience. Hig... read more
I purchased a car here and the sales team was awesome....! Friendly and very helpful. I would differently would recommend purchasing a car here..:) ask for Todd Fee
Incompetent service team I went to Infinity of Bellevue for regular servicing. I requested 15K mile servicing of my car. My car also had oil change indicator. It was Friday morning. I went to pick up my car in the Friday evening and found out that service agent want to keep the car for the weekend. They did not bother to communicate that with me. I was told that on Monday, i will get an update. Next Monday, no communication. On Tuesday, I send an email to check the status and here is the reply i got " I am going to do the be... read more
Fred Rahovi is epic! Request this guy!!! First of all, I would like to note that I was an out of state buyer from over 2000 miles away and I was not able to purchase the vehicle I wanted because they were in the process a moving the car to another dealership as it had sat there for too long. Unfortunately, there was not enough time to have a pre-purchase inspection done in time before the car would be transferred. Anyways, from beginning to end Fred gave me the best customer service I have had in the very long time; it defin... read more
Shady service department lied to me about my gas cap My gas lid was stuck. They said I had to sign a diagnostics form to have a service guy take a look for $149. Thinking to fix a gas lid would cost much. They told me that I had to replace the dual actuator, which costs $413. Before I had them do the work, I walked out to my car to see if they un-jammed the gas lid. Which they did and tried to get me to pay $413 without even changing the part. A bunch of liars. Stay away from this shady dealership
AS IS Vehicle truly means AS IS.. Purchased an AS IS vehicle as a Christmas gift for a family member. I was impressed with the dealership, salesman and overall progress...until I picked up the vehicle yesterday. (12/22/16) 15 minutes after taking possession and beginning my drive home, the "Service Engine Soon" light came on. Given I have been through a similar situation previously, I sms'd the sales rep at the first possible opportunity indicating I will investigate the error myself and come back to him in the a.m. I had my... read more
Business response:
Sean, we have received your feedback on all of the social media sites and felt compelled to respond. As we have discussed, the 2007 Maxima with 158322 miles was purchased at a discounted and agreed upon amount due to the fact that it was a wholesale vehicle. We did in fact take the time to make sure the vehicle was safe and sound for your family member. When you discussed the service light coming on with the service manager, he clearly stated that he would check the code (at no charge) but further diagnosis would more than l... read more
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,135 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is closed now. It will open tomorrow at 7:00 a.m.
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