This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
INFINITI of Bellevue
- Bellevue, WA
About this business
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Fred Rahovi is epic! Request this guy!!! First of all, I would like to note that I was an out of state buyer from over 2000 miles away and I was not able to purchase the vehicle I wanted because they were in the process a moving the car to another dealership as it had sat there for too long. Unfortunately, there was not enough time to have a pre-purchase inspection done in time before the car would be transferred. Anyways, from beginning to end Fred gave me the best customer service I have had in the very long time; it defin... read more
Shady service department lied to me about my gas cap My gas lid was stuck. They said I had to sign a diagnostics form to have a service guy take a look for $149. Thinking to fix a gas lid would cost much. They told me that I had to replace the dual actuator, which costs $413. Before I had them do the work, I walked out to my car to see if they un-jammed the gas lid. Which they did and tried to get me to pay $413 without even changing the part. A bunch of liars. Stay away from this shady dealership
AS IS Vehicle truly means AS IS.. Purchased an AS IS vehicle as a Christmas gift for a family member. I was impressed with the dealership, salesman and overall progress...until I picked up the vehicle yesterday. (12/22/16) 15 minutes after taking possession and beginning my drive home, the "Service Engine Soon" light came on. Given I have been through a similar situation previously, I sms'd the sales rep at the first possible opportunity indicating I will investigate the error myself and come back to him in the a.m. I had my... read more
Business response:
Sean, we have received your feedback on all of the social media sites and felt compelled to respond. As we have discussed, the 2007 Maxima with 158322 miles was purchased at a discounted and agreed upon amount due to the fact that it was a wholesale vehicle. We did in fact take the time to make sure the vehicle was safe and sound for your family member. When you discussed the service light coming on with the service manager, he clearly stated that he would check the code (at no charge) but further diagnosis would more than l... read more
TERRIBLE DEALERSHIP Normally I do not write reviews on website. I would like to share our pathetic experience with Infinity of Bellevue. We leased a 2015 brand new infinity Q50 in May 2015. The car ran fine for a while and then started the trouble. The navigation screen stopped working. We called the dealership and tried to troubleshoot the vehicle over the phone. They told us to hard reset the system and we did that but the problem continued. When the problem continued to happen they finally had us make an appointment to ta... read more
Hassle Free Experience I worked with Nate recently on the purchase of a new car and the trade in of my old car. I was very happy with my experience with Nate. He was able to get me a great deal, he was low key and easy to work with. If you are in the market for a used car I would highly recommend reaching out to Nate.
Good used car buying experance I recently traveled from central Washington Kirkland Infinity to purchase a used car. I had called ahead and talked to David Suy about the G37XS that I was interested in. I was a little afraid I would feel like a ignorant xxxx from a small town going to the big city to "Git me a fancy car". Far from it, This was one of the best buying experiences I have ever had, I was greeted warmly by every employee I met and feel I was treated fairly throughout the process. I don't think I necessarily got a ... read more
New Purchase Expirence A+ Expirence. To keep a long story short, it took me 26 days to decide on a car, let alone if I was even going to buy one. The entire time, I was dealing with DAVID SUY. I came in to simply "look" and that is what I was allowed to do; no pressure to "buy it now" like you normally get at a dealer. Over nearly a month of me asking questions and trying to decide, I was ready to come back and look once more to make a decision, again, on my own terms. When I arrived, DAVID SUY had a couple cars ready for me... read more
They tried to sell me an unnecessary service worth more than $1,000 I got a note in a mail about recall for my 2003 Infiniti FX45. After my wife took the car to the service department of Infiniti Kirkland dealership, I got a report from Jon Wilkinson that said that four fluids needed replacement. Failed Task Observation Recommendation Check engine coolant level and condition and check for leaks Found coolant to be in poor condition/contaminated • Perform coolant fluid exchange service?• Replace coolant pressure cap Check bra... read more
They made it right It's easy to give a good review because you got a good price or a smooth experience. However, real test of metal is when there's a problem - and how the dealer addresses it. We had a HUGE problem, but Kirkland owned up to it, we talked through it, they reconciled in my favor. This is how one earns repeat business, and I certainly will give Kirkland a shot for my next Infiniti purchase.
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,344 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is open now. It will close at 7:00 p.m.
Browse nearby in Bellevue, WA
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com