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INFINITI of Bellevue
- Bellevue, WA
About this business
Location details
11815 Northeast 8th Street, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Deal Breakers... Infiniti Of Kirkland wants to see Deal Breakers... Infiniti Of Kirkland wants to see infiniti company from hero to zero .. i tried this dealership couple of times for infiniti car, but i think they are the deal breakers. They want customers to go and buy from Toyota or ford but for some reason i dont know why they want customers not to buy Infiniti. Better not to go to this dealership, i could't try infiniti of Tacoma , but the owner is same so i dont wana try.. Thanks God Toyota dealership is not like Infin... read more
Customer Service Assistant Mgr is excellent. Eric the Dealeship Mgr is loyal to his bad boss, the owner and can do nothing by himself.. I was cheated into buying the second EX35 while the first one was not approved as a Lemon Car. The person who induced me with false info, Miki was fired but the deaslership does not want to take the responsability and give me compensation for the damage of over $20,000. The Nissan Comp should stay with Nissan carsd as they do not know how too behave with customers of luxury cars.
We went to get into a new FX-35 due to the end of our lease on a '05 FX-35. They changed the numbers after we had a phone quote that nearly doubled the monthly payment. We finally bought a different one and then was told that they couldn't get financing (although we were preapproved from having a previous lease). We did not get any information about the lease process. After having to return the car, we had to extend our lease. Our fault was not going in prepared. Our last lease was a great experience at Infinity of Tacoma. B... read more
Took such good care of my car (and me!) One of the reasons we own two Infinitis from Infiniti of Kirkland is that we are always confident that Linda and Chris, as well as the rest of the service department, will always tend to our every need (good cookies, too). I also liked the idea of bringing in a coupon this time, so that even though the service cost more than taking the car to our other mechanic, it helped that the 10% off was available. Great idea!
Bought 03 G35 back in 03. Issues with brakes and dealership tired to pass it off as high performance vehicle- Lier's! Got a recall notice from infinity saying they would replace brakes for 3yr/36 miles. Then radio/AC issues started. Was told they had no ides what the issue was but they could replace the parts for about $1,500. Did some research and found that the radio/heater circuit board was defective and a recall was in place. Went back to dealership and they told me my car was out of the recall window Aug of 2002 because... read more
I have purchased 3 vehicles from Infiniti of Kirkland (2 new and 1 used) and have been involved in two other transactions there, once with my mom and once with my boss. I am 59 years old and I have purchased more cars in my life then is probably prudent but I feel compelled to write something after reading some of the terrible things people have posting regarding such petty issues. The first one is price: Listen folks, the last time I checked, America was still a capitalist country and people are entitled to a profit. Infini... read more
I have nothing but bad things to say about this dealership. I went in for a used vehicle and came out with a rotten taste in my mouth. They deliberately confused and berated me, played coy games "I'll have to check with my manager" and point blank LIED on several occasions. I have never been so disgusted before. It was so bad, I wonder how these idiots sleep at night. STAY AWAY!
CUSTOMER SERVICE: Offered one price. During negotiation, number somehow went up $1k after splash guards purchased with several "We Owes" Didn't realize price increase until completing paperwork in F&I's office. Since we loved car so much we decided to leave it be. Lesson learned: take digital photo of negotiation sheet each time salesperson goes to the sales manager. I swear the number was changed somehow. Next, once I paid them in full. CS went totally downhill. I had to do the follow up of all We Owes with sales, delivery ... read more
This was purely an "online" experience. After realizing the our local Infiniti dealer had no competition and did not need to try we thought to toss our business out of town to the nearby Seattle area (we are in Portland). Here is the bottom line: Infiniti wishes you to believe that the MSRP is the ONLY price they are ALLOWED to sell at. They claim that the MSRP of the car is already as low as possble (in this case nearly $5000 over invoice). Infiniti truly makes a lot on their cars and they are not ashamed to admit it. But t... read more
Frequently asked questions about INFINITI of Bellevue
How is INFINITI of Bellevue rated?
INFINITI of Bellevue has a 4.5 star rating with 2,344 reviews.
When is INFINITI of Bellevue open?
INFINITI of Bellevue is open now. It will close at 7:00 p.m.
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