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Erlanger Health System Emergency Room

3.7

About this business

Erlanger Healthcare System is a nonprofit, academic teaching center affiliated with the University of Tennessee College of Medicine. Erlanger is also a level one trauma center for adults and the only provider of tertiary care services for the citizens of a the four-state region that encompasses southeast Tennessee, north Georgia, north Alabama and western North Carolina. Erlanger handles the treatment of cancer, high-risk obstetrics and heart disease. It offers facilities that include the LifeForce Air Ambulance, the T. C. T... read more

Location details

975 E 3rd St, Chattanooga, TN, 37403, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.71,636 reviews
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Kiesha Nicole's profile image
Kiesha Nicole 
6 years ago

TERRIBLE service and wait time. it's obvious you don't care about your patients! 

Jon N Pamela Jones's profile image
Jon N Pamela Jones 
6 years ago

Let me start by saying I am personally in the medical field and have never experienced or witnessed the lack of care my father recently received at Erlanger. He was brought to the ER with stroke like symptoms, needless to say my parents are elderly and we arrived 3 hours later to find them sitting in a very small room in the ER with still no information as to what has happened. Of course we immediately assess the situation and find out what is going on. They get him moved into a room on the 7th floor (7122) which might I add... read more

Daphne Janel Day's profile image
Daphne Janel Day 
6 years ago

We've been here for over 7 hours now. This place is definitely the worst! 

Mark Shepherd's profile image
Mark Shepherd 
6 years ago

Erlanger represents the very worst standard in healthcare. Had no toilet paper in ER bathroom, no pillow covers, spills on floor uncleaned, excessive time in ER, mother in substantial pain due to pain medication being removed for entire day caused withdrawal symptoms such as tremors, literally a doctor did not come see her period. If this system allowed it, I would post video. Funny Kevin Spiegel (CEO/President) speaks of leadership on his page on the Erlanger website...Erlanger is void of the effects of leadership. Hard to ... read more

Tera Flaherty Shankles's profile image
Tera Flaherty Shankles 
6 years ago

they do not know what they are doing here and they don't take proper care of their patients. very very disappointed. y'all need to really get it together and take better care of your patients! 

Melanie Tankersley Wyatt's profile image
Melanie Tankersley Wyatt 
6 years ago

The empathy and care and wisdom is genuine. I have a pretty serious spine surgery to repair one that was messed up, on August 29,2018, by Dr. Miller with Erlanger Neurology department. I was terrified , the first surgery was just a horrible healing and recovery time. Dr. Miller was so kind and concerned and he had empathy. He said surgery, repair the whole thing. I’m thinking I think I rather have some just cut my neck off with an ax and be done. But I wanted my life back; days and weeks of Chronic pain, unbearable pain will... read more

Nikki Guthrie's profile image
Nikki Guthrie 
recommend  Recommended
6 years ago

I love having most of my doctors in one place! valet service is great for surgery but the parking garage is a bit of a mess. Just get there early and all is good. 

Yolonda Honeywell's profile image
Yolonda Honeywell 
6 years ago

they should star by cleaning that dump up and have caring nurse staff........I HAD TO WAIT IN THAT DIRTY NASTY WAITING ROOM FOR OVER 15HOURS....THAT HOSPITAL IS VERY..SORRY 

James Epps's profile image
James Epps 
recommend  Recommended
6 years ago

I had a surgery at surgical solutions on 9/14/2018. My wife drove me, we had valet service take our car which was very convenient. My wife and I could stay together going in. Every employee that I came in contact with was very outstanding professional. I was greeted with a good morning from everyone I came in contact with. My wife stayed in my first room until I went to pre op. In pre op each nurse was very nice and made me not at all nervous about my first operation. The staff was get and asked me several times if there was... read more

Frequently asked questions about Erlanger Health System Emergency Room

How is Erlanger Health System Emergency Room rated?

Erlanger Health System Emergency Room has a 3.7 star rating with 1,636 reviews. 

When is Erlanger Health System Emergency Room open?

Erlanger Health System Emergency Room is open now. It will close at 11:59 p.m.  

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