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Brilliant Earth
- Consumer Goods
- Washington, DC
About this business
Location details
3332 Cady's Alley NW, Washington, DC, 20007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Specifically have to call out amazing service from *******************************! He went above and beyond my expectations while ordering an engagement ring. It arrived earlier than expected and she loves it! Great jewelry and excellent customer service, cannot recommend enough!
Specifically have to call out amazing service from *******************************! He went above and beyond my expectations while ordering an engagement ring. It arrived earlier than expected and she loves it! Great jewelry and excellent customer service, cannot recommend enough!
************** was super helpful, kind and understanding. Thankful for the care and service she provided in replacing a damaged piece of jewelry. My wife loves her bracelet. Thanks ******.
************** was super helpful, kind and understanding. Thankful for the care and service she provided in replacing a damaged piece of jewelry. My wife loves her bracelet. Thanks ******.
I recently purchased an anniversary diamond band from Brilliant Earth in ********, **. I wasn't sure what I wanted. The consultant was patience and provided education about the lab created and natural diamonds that they offer. During the appointment, the available selections were plentiful, so many styles and options to choose from. I selected a band and made the purchase. As promised my ring was ready for pick in two weeks. The pick up appointment was like a celebration! My ring fit and it was truly brilliant. Within two we... read more
Possibly one of the worst customer service experiences I have ever encountered. They shipped me a damaged product and are not excepting accountability. It has been 3 months and it hasnt been resolved.
Possibly one of the worst customer service experiences I have ever encountered. They shipped me a damaged product and are not excepting accountability. It has been 3 months and it hasnt been resolved.
I recently purchased an anniversary diamond band from Brilliant Earth in ********, **. I wasn't sure what I wanted. The consultant was patience and provided education about the lab created and natural diamonds that they offer. During the appointment, the available selections were plentiful, so many styles and options to choose from. I selected a band and made the purchase. As promised my ring was ready for pick in two weeks. The pick up appointment was like a celebration! My ring fit and it was truly brilliant. Within two we... read more
I recently had the pleasure of purchasing jewelry from Brilliant Earth, and I must say, I am thoroughly impressed. From start to finish, my experience with this company was nothing short of exceptional.First and foremost, the quality of the jewelry is outstanding. Each piece is meticulously crafted with attention to detail, resulting in stunning and elegant designs. I was particularly drawn to their ethically sourced diamonds and gemstones, which look beautiful and come with a sense of peace knowing they were obtained respon... read more
Frequently asked questions about Brilliant Earth
How is Brilliant Earth rated?
Brilliant Earth has a 3.7 star rating with 534 reviews.
When is Brilliant Earth open?
Brilliant Earth is open now. It will close at 7:00 p.m.
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