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7740 NE Loop 820, Fort Worth, TX, 76180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I was invited to come see the car, but the next morning I was notified by CarGurus that the car was no longer available. I attempted to verify with the dealer and got two different answers from two different people. Then I was told a buyer backed out. The high pressure scare tactics started from there when I was told there 10 appointments to scheduled to look at the car, and I better hurry in. I'll pass on that non sense every time.
Business response:
Hi Mark, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep Ram North Richland Hills take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-4981. We hope to hear from you. Have a nice day.
Every thing is very very nice
Business response:
Ram, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chrysler Dodge Jeep Ram North Richland Hills. If you need more help, our team is available to talk -- safe travels!
Good team
Dealership called me pretty quick. We went back and forth on it but couldn't get to the price I wanted. All-in-all a pretty good dealership to deal with I'd definitely deal with them again.
Went to this Dealer, was preapproved, test drove one charger, and decided on another, we were allowed to test drive the other as well which is the car we purchased. Purchased the car with price as advertised, with a better rate than what I was approved for. I purchased through Chrysler Capital, rather than the lenders I was preapproved with, it was a smooth experience and Kim wasnt pushy at all, she had great customer service and was very patient with my husband as he is very picky. We had excellent service from the time we ... read more
Business response:
Hi Trenton, thank you for taking the time to leave a review for us at AutoNation Chrysler Dodge Jeep Ram North Richland Hills. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I am so glad I did not end up buying a vehicle from this dealership. I went in to look at a 2020 Jeep, and I met with Kim. She kept asking personal questions and made me feel pressured to make a decision then and there. I was only there to test drive the car, and as soon as I arrived, she was prepared with paperwork for me to sign. I was also not allowed to test drive the car alone, which I thought was very odd, as I have been able to test drive alone at other dealerships. When I asked Kim questions about the vehicle (Why th... read more
Quick and easy
Nice and prompt response
Would not let me test drive the car alone without filling out a credit application. Did not make sense as I have shown proof that I was preapproved with Capital One. Also had good reason for social distancing as my wife is a cancer treatment patient but that did not seem to matter to them.
AutoNation Chrysler Dodge Jeep RAM North Richland Hills has a 4 star rating with 5,801 reviews.
AutoNation Chrysler Dodge Jeep RAM North Richland Hills is closed now. It will open tomorrow at 9:00 a.m.
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