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AutoNation Chrysler Dodge Jeep RAM North Richland Hills
- Used Car Dealers
- Fort Worth, TX
About this business
Location details
7740 NE Loop 820, Fort Worth, TX, 76180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I went to this dealership on Saturday. I knew my credit wasn't the greatest. But they said they could help. So I drove an hour to them. I get there and we filled an application. They came back and said I have 3 options put a few thousand down add another co sign or have my trade get repossessed. That's kinda insulting and wrong to tell a customer to let their vehicle go. I just walked out. I felt insulted. I think they only care about making as much as possible. No such thing as selling.
Business response:
David, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (817) 522-4981. We'd appreciate the chance to make your experience a positive one.
They were great
Business response:
Hello Isma, thank you; we appreciate your feedback! If you ever need help, just give us a call. Happy motoring!
The "sale" price is only if you finance with them not disclosed in the add They also add about $1300 to the price for dealer added items also not disclosed
Business response:
Hi Billy, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM North Richland Hills take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.
Price was great! But the dealer adds additional dealer installed items I refuse to pay for. Window tint $500, wheel locks $200, and $1000 for a tracking system to remote unlock or track my car. I only considered this Jeep bc of the price. But with the additional add ons I bought the car I was actually going for since the price difference wasn’t much anymore!
Business response:
Thanks for the feedback, Ryan. We strive to provide excellent service to our customers at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. If you'd like, please contact our General Manager at (817) 522-4981. We'd appreciate the chance to make your experience a positive one.
Terrible experience. Was told to come and check it out and drive. Arrived car was in shop being serviced. Came back the next day for Tx
Business response:
Sarah, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-4981. We hope to hear from you.
The pricing included financing incentives which are not disclosed on the website. The vehicle had dealer added equipment which was not disclosed in the price. We were able to work out a deal though.
Business response:
Hi Dezell, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 522-4981 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Very friendly and thorough
Business response:
We appreciate you taking the time to leave us a response, Christina! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Nice
The car was very dirty and salesman didn’t have his mask on when he came out to met us. We thought we were going to work with one salesperson but got a different person who was not listening to what we were looking for and made my son feel uncomfortable. This car is so overpriced and they do not negotiate. We were serious buyers but he never reached back out to us.
Business response:
We take your feedback very seriously and thank you for bringing this to our attention, Lakesha. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.
Frequently asked questions about AutoNation Chrysler Dodge Jeep RAM North Richland Hills
How is AutoNation Chrysler Dodge Jeep RAM North Richland Hills rated?
AutoNation Chrysler Dodge Jeep RAM North Richland Hills has a 4 star rating with 5,801 reviews.
When is AutoNation Chrysler Dodge Jeep RAM North Richland Hills open?
AutoNation Chrysler Dodge Jeep RAM North Richland Hills is closed now. It will open tomorrow at 9:00 a.m.
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