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AutoNation Chrysler Dodge Jeep RAM North Richland Hills
- Used Car Dealers
- Fort Worth, TX
About this business
Location details
7740 NE Loop 820, Fort Worth, TX, 76180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great experience. Very professional, knowledgeable & accommodating. Thank u so much for helping me through the process.
Business response:
Hi Joyce, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
All Sorts Of Hidden Fees!!!! Do yourself a favor and don’t waste your time with this dealership!! I initially spoke with Isaiah who, well just, never got back to me. The next day, I spoke with Oscar. I informed Oscar I would be a cash buyer and requested a negotiated price for a 2019 Hyundai that was listed for $15,789. Oscar sent back, via text message, to purchase the referenced vehicle would be $18,120. I asked him to itemize the additional charges for me. He replied, $399 wheel locks, $399 door guards , $399 window tint.... read more
Business response:
Hi Tracy, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 522-4981 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Good people.
Business response:
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
I drove an hour to look at the vehicle after talking to the manager. Only to find that the car wasn’t there. The place looked to be deficient class. The other reviews are correct. I wish I would have listened to them, instead of wasting my time. It was poorly managed and lacking in customer service. Take from my experience and don't even waste your time or energy you will leave frustrated and dissatisfied.
awsome experience with a sales person assigned to me, but the car of interest was sold before I even got to see it.
The mileage originally listed for this car was over 70,000 miles under what it actually was causing it to appear as a “Great Deal” when in fact it wasn’t.
Business response:
Hi Jonathan, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM North Richland Hills take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.
The truck that they tried to sell us on this site was not the same truck we saw in person and we drove 2 hours to get it and when we got there the engine didn’t run right the check engine light was on the radio it showed on the pictures was actually ripped out of the truck and it didn’t look the same on the inside as it did in the pictures.
Business response:
Hi Jason, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.
Seems they never use the picture of the car your buying I love that car n was told that’s not the car don’t know why they do that
Business response:
Hi Johnny, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 522-4981 to discuss what we can do to help.
Worst dealership I ever stepped into. Torn seats, stinking place and unresponsive staff. Vehicle was not even cleaned and ready for display. Have to go locate it myself.
Frequently asked questions about AutoNation Chrysler Dodge Jeep RAM North Richland Hills
How is AutoNation Chrysler Dodge Jeep RAM North Richland Hills rated?
AutoNation Chrysler Dodge Jeep RAM North Richland Hills has a 4 star rating with 5,801 reviews.
When is AutoNation Chrysler Dodge Jeep RAM North Richland Hills open?
AutoNation Chrysler Dodge Jeep RAM North Richland Hills is closed now. It will open tomorrow at 9:00 a.m.
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