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7740 NE Loop 820, Fort Worth, TX, 76180, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 9:00 p.m. | |
Sun | Closed |
Kate was great pleasant and Have great customer service skill.
Price changed by $2000 after I showed interest in the vehicle. Felt like I was being dooped
Business response:
Hi Paris, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 522-4981 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
All that I had asked is for them to give me time to do some research on value and pricing. I asked that they do not try to " sell me" on their pricing before I had that chance. Sounds reasonable. Right? . I wanted to look at some research material that would tell me whether their pricing was considered fair or not. Rather than honoring my wishes not to be bothered , they decided to try to justify their pricing even though I had not finished my research. Turns out my research shows that it was a decent price. Wasn't them best... read more
Business response:
Hi Cody, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep Ram North Richland Hills take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help. We hope to hear from you.
Bought the truck out right. Still took 3 plus hours to leave dealership. Not enough employees fir the size of dealership. Slowwwww to get you taken care of. Will not respond back after purchase of the truck concerning the title. Not the best time for us
Business response:
Jesse, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 522-4981. We hope to hear from you.
first impression wasn’t good, second time went okay. Then just going bank an forth with dealer & the bank was a headache. I bought the vehicle 2/25 i have yet to even get a copy of anything I signed or a copy of the contract I made with the dealer. Told me it would be sent threw email I was okay with it. Yet I haven’t receive anything. Today’s 3/18. I’m just looking to pay my truck off so I don’t have to deal AutoNation anymore.
Business response:
Aaron, thank you for taking the time to leave us feedback. Please call our General Manager at (817) 522-4981 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
first impression wasn’t good, second time went okay. Then just going bank an forth with dealer & the bank was a headache. I bought the vehicle 2/25 i have yet to even get a copy of anything I signed or a copy of the contract I made with the dealer. Told me it would be sent threw email I was okay with it. Yet I haven’t receive anything. Today’s 3/18. I’m just looking to pay my truck off so I don’t have to deal AutoNation anymore.
Business response:
Aaron, thank you for taking the time to leave us feedback. Please call our General Manager at (817) 522-4981 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Great dealer good customer service
Business response:
Hi Joy, thank you for your positive comments! We're always happy to help if anything else comes up. We appreciate your business and hope you have a great day!
Very polite, but called and scheduled an appointment for test drive. When I arrived truck had already been sold.
Business response:
Hi Chad, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (888) 413-7848 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Easy, helpful
Business response:
Jason, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
AutoNation Chrysler Dodge Jeep RAM North Richland Hills has a 4 star rating with 5,227 reviews.
AutoNation Chrysler Dodge Jeep RAM North Richland Hills is open now. It will close at 9:00 p.m.
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