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AutoNation Chrysler Dodge Jeep RAM North Richland Hills
- Used Car Dealers
- Fort Worth, TX
About this business
Location details
7740 NE Loop 820, Fort Worth, TX, 76180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
We read the reviews and thought we would still give them a shot. We contacted them before making the two hour drive and verified that the price advertised would be honored and they said it would. We set up an appt for a test drive for the next day. Got to dealership and the car was not drivable! It was waiting on a part. Seriously? We drove two hours to test drive a car they knew we couldn’t test drive! Don’t waste your time with this dealership. Terrible!
Business response:
Hi Cathy, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (817) 522-4981. We'd appreciate the chance to make your experience a positive one.
Very unwilling to make a deal. Was told they would be able to match the price of $28890 from an offer I got at another dealer. They didnât even offer me the $28890 but instead gave me the quote at $32k.Their dealer add- ons are âmandatoryâ and they refuse to remove the add ons which causes the mark up of up to 1500-2000 extra in the cost. Itâs a shame because I like the car. The associates donât seem to be trying to make a connection but instead are looking for their next bonus and it shows in their sales tactics.
Business response:
Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. If you'd like, please contact our General Manager at (817) 522-4981. We'd appreciate the chance to make your experience a positive one.
Excellent and superior service. Will say it was my best experience purchasing a vehicle.
Business response:
Hi Charles, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
High pressure, didn’t communicate well throughout the finance process and detailing process, Kept is at the dealership to do financing an hour and a half after closing when they truck still had to be detailed the next day. We should have been able to finish the sale the next day and not made to sit there.
Business response:
Hi Shalley, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (817) 522-4981. We'd appreciate the chance to make your experience a positive one.
Came in and was out in less than 3 hours made the process very easy and got the truck I wanted . I recommend Kim if anyone is looking for a new vehicle!
Business response:
Hi Jesse, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
This dealership has a "mandatory" dealer add of over $2000 to every car, but they don't state that up front. They have good discounts too, but that $2k can make or break a deal. If you post a price, stick to that price.
Great experience. Very professional, knowledgeable & accommodating. Thank u so much for helping me through the process.
Business response:
Hi Joyce, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
All Sorts Of Hidden Fees!!!! Do yourself a favor and don’t waste your time with this dealership!! I initially spoke with Isaiah who, well just, never got back to me. The next day, I spoke with Oscar. I informed Oscar I would be a cash buyer and requested a negotiated price for a 2019 Hyundai that was listed for $15,789. Oscar sent back, via text message, to purchase the referenced vehicle would be $18,120. I asked him to itemize the additional charges for me. He replied, $399 wheel locks, $399 door guards , $399 window tint.... read more
Business response:
Hi Tracy, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (817) 522-4981 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Good people.
Business response:
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Frequently asked questions about AutoNation Chrysler Dodge Jeep RAM North Richland Hills
How is AutoNation Chrysler Dodge Jeep RAM North Richland Hills rated?
AutoNation Chrysler Dodge Jeep RAM North Richland Hills has a 4 star rating with 5,227 reviews.
When is AutoNation Chrysler Dodge Jeep RAM North Richland Hills open?
AutoNation Chrysler Dodge Jeep RAM North Richland Hills is open now. It will close at 9:00 p.m.
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