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AutoNation Chrysler Dodge Jeep RAM North Richland Hills
- Used Car Dealers
- Fort Worth, TX
About this business
Location details
7740 NE Loop 820, Fort Worth, TX, 76180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I paid cash for the car a day after I bought the radiator hose came off like someone intentionally loosened it ...took it to my mechanic..not only did It need a new thermostat it also need all 4 control arms and tie rods...and a new rack and pinion....the car was over priced....for the all the work I've to do to it since I bought it.....so NO the purchase from thst place was not good for me
Called the dealer before showing up and glad i did. Price on website was not the actual, after asking for the actual price i was told there was an $3500 add on top of the advertised price plus tt&l and prep fees. This dealer is insane charging people bogus charges.
Called the dealer before showing up and glad i did. Price on website was not the actual, after asking for the actual price i was told there was an $3500 add on top of the advertised price plus tt&l and prep fees. This dealer is insane charging people bogus charges.
Business response:
Hi Alex, thank you for bringing this matter to our attention. We would like the opportunity to address your concerns. Please reach out to us directly at (817) 522-4981 when you have a chance. Thank you, and we look forward to hearing from you.
Purchased a new Jeep Wrangler Rubicon. All personal that I had contact with at the dealership were excellent.
The worst car buying experience ever. Lack of communication or nonexistent, very rude and dishonest manager, Anthony. We wasted 3 days with the runaround from them. It’s too long to explain here, but you can find a car anywhere. My advice would be save yourself some time and stress by finding your next car at another dealership. Or at least avoid this specific manager. He even covered his tracks by telling his immediate manager that I was upset because I didn’t like the way Autonation accepted payments. I’m reality, he and e... read more
Business response:
Hello, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (817) 522-4981. We would appreciate the chance to turn your experience around.
Worst experience, covered up the damages to the car, very rude, left 3 times for 10 minutes each, and weren’t willing to drop the price after pointing out the damage and also said they’d fix the damage and not replace the bumper even though the bumber has a hole on both sides and is broken under the right headlight. Worst experience
Business response:
Hi Corey, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (817) 522-4981 at your earliest convenience to discuss how we can turn this experience into a positive one.
I received a good response from dealership, good info , friendly and willing to keep me informed.
Business response:
Hi David, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Would buy from them again!
Business response:
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I had an appointment setup to test drive the advertised pacifica hybrid. When i arrived, i had to call them to guide me to their used vehicle building which was a hassle. Then i had to call again for the sales person to get me through the test process. He took my DL and kept me waiting for 25 mins. I went to the reception to ask for him. The guy there gave me a wired look as if he was disturbed. After a while the sales person came back with a lame excuse that they couldn't find the key for that vehicle. He offered me to go t... read more
Business response:
Hi Rizwan, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM North Richland Hills take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 522-4981 to discuss what we can do to help.
Frequently asked questions about AutoNation Chrysler Dodge Jeep RAM North Richland Hills
How is AutoNation Chrysler Dodge Jeep RAM North Richland Hills rated?
AutoNation Chrysler Dodge Jeep RAM North Richland Hills has a 4 star rating with 5,735 reviews.
When is AutoNation Chrysler Dodge Jeep RAM North Richland Hills open?
AutoNation Chrysler Dodge Jeep RAM North Richland Hills is open now. It will close at 9:00 p.m.
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