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Aurum Falls River By Cortland

4.3

About this business

Location details

1302 Rio Valley Dr, Raleigh, NC, 27614, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.3398 reviews
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Realpage A.'s profile image
Realpage A. 
3 months ago

Verified Renter Nearly 2 years here and I am still satisfied with my experience. I do not have any complaints with maintenance, neighbors ir neighborhood. I love where I am as far as location especially 

Business response:

Hey there - our pleasure! Happy you had a great experience. Thanks again for taking some time to about your visit to 601 PAX. Be well! 

Verified R.'s profile image
Verified R. 
3 months ago

Verified Renter I do not recommend this place. They were so unorganized for initial move-in, and the staff who come and fix things in the home are unprofessional. They STILL haven’t fixed things from my initial move in from 5 MONTHS AGO. At this point, they need a whole new staff since none of them seem to care for the issues brought to their attention. 

Business response:

Hi neighbor, Thank you for sharing your experience. We’re truly sorry to hear about the frustration and delays you've encountered. This is not the standard we strive for, and we understand how disappointing it must be to still have unresolved issues after so much time. Your feedback is being taken seriously, and we’re committed to improving communication and follow-through. Please reach out to the office directly so we can prioritize getting these concerns addressed if they haven't already been. We appreciate your honesty an... read more

Verified R.'s profile image
Verified R. 
3 months ago

Verified Renter Overall cortland falls is a great place to live excellent management. Timely maintenance response and safe community. 

Business response:

Thank you for your wonderful feedback! We're delighted to hear that you feel Cortland Falls is a great place to live and that you appreciate our management, the responsiveness of our service team, and community safety. Your satisfaction means a lot to us, and we look forward to continuing to provide you with a positive living experience. If there's anything you need, please don't hesitate to reach out. -Your Cortland Falls River team 

Verified R.'s profile image
Verified R. 
3 months ago

Verified Renter Search elsewhere for an apartment. Cortland North Haven’s administration is still in Covid-ish working-from-home posture which means they do little work. 

Realpage A.'s profile image
Realpage A. 
3 months ago

Verified Renter I am a new resident, but so far so good! The staff was super helpful and kind when I was applying/touring/moving in. I love how dog friendly the apartment complex is and all of the special amenities (including the convenience store). 

Realpage A.'s profile image
Realpage A. 
3 months ago

Verified Renter It’s annoying to be a smoke free property and to constantly smell marijuana. I can’t sit on my patio or have my balcony door open because neighbors smoke on a daily basis morning, noon, and night. 

Jen G.'s profile image
Jen G. 
3 months ago

Beautiful property with many amenities The apartment complex is in a good location with easy access to IH35. Lots of shopping, eateries, convenient stores, medical centers and an HEB grocery store a couple blocks away. I moved here when it first opened in 2016 and have enjoyed living here. The management and staff is very helpful and available for assistance. Viridiana, the Community Manager, is incredible and always helped me when need. The maintenance team is always efficient, maintains a beautiful property and kind as wel... read more

Business response:

Hello, Thank you for the amazing review! Our convenient location close to nearby shopping and dining is one of the many reasons that neighbors choose to call Cortland Bluff Springs Home. We love to hear that you're taking advantage of our community's wonderful amenities and that Viridiana and our service team have helped make a positive impact on your resident experience. We're sorry to hear that parking has not always been easy when coming home late. Please let us know if you're interested in renting a carport or garage, we... read more

Hannah U.'s profile image
Hannah U. 
3 months ago

love it here I’ve had such a great experience living at sycamore ! The community is quiet, well-kept, and the staff is always friendly and quick to respond. Maintenance is on point, and I love how close it is to everything. Highly recommend! 

Realpage A.'s profile image
Realpage A. 
3 months ago

Verified Renter Absolutely love the location of this building. Apartments feel dated compared to all of the new builds that are popping up around Phoenix. Have seen some improvements to community spaces / general spaces like stairwells and such but would love to see a better effort to keep these places clean and amenities working. 

Business response:

Hey there - our pleasure! Happy you had a great experience. Thank you so much - hope you have a fantastic day! 

Frequently asked questions about Aurum Falls River By Cortland

How is Aurum Falls River By Cortland rated?

Aurum Falls River By Cortland has a 4.3 star rating with 398 reviews. 

When is Aurum Falls River By Cortland open?

Aurum Falls River By Cortland is closed now. It will open tomorrow at 10:00 a.m. 

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